Alexis Lillig
Woodward Academy
Waukee
10
years of professional experience
Proactive HR Assistant with a focus on enhancing administrative efficiency and supporting recruitment initiatives. Known for strong communication skills and ability to maintain organized personnel files, ready to contribute to impactful HR strategies.
Work History
Human Resources Assistant
3 Years 1 Month- Supported recruitment processes by coordinating interviews and scheduling candidate meetings.
- Assisted in onboarding new employees, ensuring completion of necessary paperwork and orientations.
- Collaborated with team members to streamline HR processes, improving efficiency in administrative tasks.
- Responded to employee inquiries regarding benefits, policies, and procedures promptly and professionally.
- Contributed to the development of internal communication materials for staff engagement initiatives.
- Participated in performance management processes by tracking evaluations and feedback forms accurately.
- Efficiently managed personnel files, maintaining confidentiality while keeping records up-to-date and organized.
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Answered and redirected incoming phone calls for the office.
- Supported HR Manager in strategic planning sessions focused on organizational development and growth.
- Developed strong relationships with employees through consistent communication and support, leading to increased retention rates.
- Delivered friendly assistance with new hires throughout interviewing and the hiring process.
- Organized company-wide events for team building purposes, boosting overall morale among employees.
- Managed confidential employee records, safeguarding personal and professional information.
- Maintained compliance with employment laws and regulations, conducting regular audits of HR practices.
FOH Team Member
6 Years 3 Months- Provided exceptional customer service in fast-paced environment, ensuring guest satisfaction and repeat business.
- Processed transactions accurately using point-of-sale systems, managing cash flow effectively during peak hours.
- Collaborated with team to maintain cleanliness and organization of dining area, enhancing overall guest experience.
- Assisted in training new staff on menu items, service protocols, and operational procedures to ensure consistency.
- Trained new staff in front-of-house procedures, customer relations, and cleaning.
- Maintained a clean and organized work area, ensuring a safe and sanitary environment for customers and staff.
- Established welcoming atmosphere by greeting each guest warmly.
- Answered customers' questions, recommended items, and recorded order information.
- Handled cash transactions accurately, balancing the register at the beginning and end of each shift.
- Supported fellow team members during peak hours by quickly responding to needs of both customers and staff.
- Maintained excellent attendance and punctuality, demonstrating commitment to the success of the team and establishment.
- Reset tables between guests by restocking low items and wiping down surfaces.
- Collaborated closely with other FOH Team Members during busy shifts to streamline workflow and serve guests more efficiently.
- Successfully managed multiple priorities simultaneously during high-volume periods, maintaining a strong focus on customer satisfaction.
- Assisted servers with delivering food, filling beverages, and retrieving items for guests.
- Helped guests at tables when in need of assistance.
Education
High School Diploma
Skills
HR software proficiency
HR policies
Office management
Collaboration skills
Recruitment coordination
Employee onboarding
Microsoft Office
Team player
Timeline
Human Resources Assistant
Woodward Academy
08.2023 - CurrentRead More
FOH Team Member
Main Street Cafe And Bakery
05.2016 - 08.2022Read More
Ankeny Centennial High School
High School Diploma
Read More