Alexis Lopez
Lovington,Nm
Summary
Proven to excel in high-intensity situations, leveraged a variety of strong skills to enhance service delivery, achieving an increase in repeat customers. Skilled in adaptability and team collaboration consistently exceeded employer expectations without compromising quality. Equipped with strong problem-solving abilities and willingness to learn. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
3
3
years of professional experience
Work History
Sales Representative
Cricket Wireless
09.2024 - Current
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Informed customers of promotions to increase sales productivity and volume.
- Effectively opened and closed the store while maintaining accurate cash handling.
Assistant Pet Groomer/ Bathing Manager
Pet Grooming by Felicia & Kim
06.2023 - Current
- Demonstrated attention to detail when trimming fur, nails, and performing other grooming tasks, resulting in well-groomed pets that exceeded owner expectations.
- Assisted in the hiring and training of new staff members, sharing expertise and best practices for successful pet grooming.
- Handled nervous or aggressive pets with care to ensure they were able to recieve the care they needed.
- Oversaw the safety and day to day care for pets staying on location.
Laundry Aide
Rocky Mountain Respiratory Center
05.2022 - 08.2022
- Operated industrial washing machines and dryers, maintaining proper settings for various fabric types.
- Assisted in training new laundry aides, sharing best practices and techniques for efficient workflow management.
- Demonstrated flexibility in adapting workload as needed due to fluctuations in daily demands or unexpected situations, ensuring all tasks were completed efficiently and effectively.
- Assisted the live in residents with daily tasks and cultivated meaningful relationships with residents and their families.
Night Duty Manager
Dairy Queen Grill & Chill
08.2021 - 05.2022
- Conducted regular training sessions for night shift employees on company policies and procedures to ensure consistent adherence across the team.
- Provided exceptional customer service through active listening, empathy, prompt problem resolution, leading to numerous commendations from satisfied guests.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Maintained accurate cash handling procedures while managing a high volume of daily transactions.
Education
High School Diploma -
Tatum Senior High School
Tatum, NM2021
Skills
Flexible an adaptable
Works well under high intensity stuations
Organization and Time Management
Works well independenty and with a team
Strong customr service skills
Timeline
Sales Representative
Cricket Wireless
09.2024 - Current
Assistant Pet Groomer/ Bathing Manager
Pet Grooming by Felicia & Kim
06.2023 - Current
Laundry Aide
Rocky Mountain Respiratory Center
05.2022 - 08.2022
Night Duty Manager
Dairy Queen Grill & Chill
08.2021 - 05.2022
High School Diploma -
Tatum Senior High School
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