Alexis Lorenzo
Santa Ana,CA
Summary
Experienced professional with a versatile skill set in customer service, cashiering, deliveries, and problem-solving. Contributed new menu items and innovative ideas while supporting small businesses and fostering collaboration with colleagues. Committed to growth and pursuing a finance bachelor's degree at California State University, Fullerton. Actively collaborates with classmates and engages in special events to refine skills and broaden expertise.
Overview
3
3
years of professional experience
Work History
Guest Service
Disney
Anaheim, CA
09.2021 - Current
- Collaborated closely with colleagues to provide exceptional guest service experiences.
- Collaborated with other departments to provide excellent guest service experiences.
- Assisted with training new team members on proper guest service techniques.
- Arranged merchandise attractively to promote sales.
- Provided customer service by answering questions about product location, price, and availability.
- Received and processed incoming shipments of merchandise.
Education
Associate of Science - Business Administration
Santa Ana College
Santa Ana, CA06-2023
Some College (No Degree) - Finance
California State University, Fullerton
Fullerton, CASkills
- Hospitality
- Quality services
- Guest Service and Support
- Organized Time Allocation
- Effective Team Collaboration
- Effective Business Communication
- Clear Verbal Communication
- Proficient in Excel Functions
Languages
English
Native/ Bilingual
Spanish
Professional
References
References available upon request.
Timeline
Guest Service
Disney
09.2021 - Current
Associate of Science - Business Administration
Santa Ana College
Some College (No Degree) - Finance
California State University, Fullerton