Highly enthusiastic individual with more than 5 years working as an Assistant Project Manager. Known for critical thinking, communication and organizational skills. Experienced in Excel and committed to providing outstanding client service and driving sales.
Overview
6
6
years of professional experience
Work History
Assistant Project Manager
Blink Charging Network
09.2019 - Current
Processing over 30 Rebate applications monthly
Responding promptly to constant incoming emails from members
Constant data entry and filing client confidential information
Scheduling weekly meetings/conference calls for office
Organizing and filing confidential documents
Creating weekly PowerPoints/Excel spread sheets for Marketing team
Assisting Marketing team with researching and setting up events
Composing ending weekly report for Manager
Confirming/Paying all service and tow invoices
Assisting with filing and processing Claims
Contract Agent and Customer Service Manager
Ace Rent Inc.
09.2019 - 08.2020
Managed/Processed over 100 rental contracts per day
Increased product sales & service sales by 10%
Handled over 50 incoming client calls & resolved issues daily
Claims Customer Service Representative
Automobile Club of Southern California
06.2018 - 09.2019
Answer incoming 50 plus calls/ resolving any issue with members
Verified insurance claims and determined fair amount for settlement.
Examined claims forms and other records to determine insurance coverage.
Prepared summaries of damage, payments, and policy coverage.
Provided exceptional customer service during emotionally difficult situations
Negotiated with policyholders and claimants to reach mutually satisfactory
Education
High School Diploma -
Venice High School
Venice, CA
06.2012
Skills
Type 40wpm
Multitasking
High Fast Pace Environments
Clerical Support
Timeline
Assistant Project Manager
Blink Charging Network
09.2019 - Current
Contract Agent and Customer Service Manager
Ace Rent Inc.
09.2019 - 08.2020
Claims Customer Service Representative
Automobile Club of Southern California
06.2018 - 09.2019
High School Diploma -
Venice High School
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