Alexis Luis
Jacksonville,FL
Summary
Seeking entry level clinical research position. Dependable worker equipped for fast-paced work and changing daily needs. Serves customers effectively with attention to detail and hardworking approach. Seeks out opportunities to go beyond basics, improve processes, and increase customer satisfaction. Results-focused who thrives in fast-paced, deadline-driven environments. Committed to accuracy and efficiency as achieved through hard work and attention to detail. Known for excellence in any position.
Overview
4
4
years of professional experience
Work History
College Bookstore Clerk
Follett Bookstore
2021.08 - 2021.09
- Recovered sales floor by picking up items, shelving books and product and straightening bookshelves and tables
- Delivered highest level of customer service by greeting, communicating and assisting customers with online orders
- Organized store merchandise racks and displays to promote and maintain visually appealing environments
- Applied interpersonal and communication skills to establish selling relationship with customers
Cake Froster
Nothing Bundt Cakes
2021.02 - 2021.06
- Cleaned bakery machinery, equipment, storage, and preparation areas
- Eliminated waste by rotating stock and promptly replenishing products
- Maintained baking equipment used in 24/7 production operations
- Opening and closing back of bakery
- Handled phone calls regarding inquiries, canceled orders, and ordering conflicts
- Verified accuracy of orders while meeting strict deadlines on producing completed products
Barista
Starbucks
2019.04 - 2020.03
- Maintained clean and sanitized workstation and complied with health and safety guidelines
- Spoke to and interacted with new and regular customers
- Maintained regular and consistent attendance and punctuality
- Elevated customer loyalty by using strong communication abilities to resolve customer problems
- Kept supplies and retail products well-stocked and organized in fresh, engaging displays
Teller
VyStar Credit Union
2017.06 - 2019.06
- Updated customer accounts with new balance, payment, and transfer information
- Employed excellent money handling abilities to operate and balance cash drawer daily
- Handled diverse customer needs to develop and retain loyal relationships
- Verified integrity of deposit checks and money orders to protect customers and bank from fraud
- Collected payments for mortgages, loan balances, and public utilities on behalf of the bank's customers
Education
Associate of Science - Clinical Research Professional
Florida State College At Jacksonville
Jacksonville, FLSkills
- Analytical thinking
- Paperwork Processing
- Collaboration
- Meeting Sales Goals
- Quality Control
- Data Entry
- Professional Telephone Demeanor
Timeline
College Bookstore Clerk
Follett Bookstore
2021.08 - 2021.09
Cake Froster
Nothing Bundt Cakes
2021.02 - 2021.06
Barista
Starbucks
2019.04 - 2020.03
Teller
VyStar Credit Union
2017.06 - 2019.06
Associate of Science - Clinical Research Professional
Florida State College At Jacksonville
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