Summary
Overview
Work History
Education
Skills
Timeline
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Alexis Lukas

Taylor,MI

Summary

Dynamic leader with a proven track record at Marlows Chill & Grill Sports, excelling in team management and customer engagement. Expert in inventory control and POS system operation, I boosted service quality and efficiency. Skilled in staff motivation and conflict resolution.

Overview

5
5
years of professional experience

Work History

Restaurant Manager

Marlows Chill & Grill Sports
01.2022 - Current
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Reconciled cash and credit card transactions to maintain accurate records.
  • Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
  • Multitasking different responsibilities while still maintaining excellent customer service.

Manager

Blue Sky Ice Cream & Hamburgers
05.2020 - 06.2024
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.

Kennel Technician

Britt’s Bow Wow Ben N Bisquit
10.2021 - 01.2022
  • Maintained clean and sanitary living conditions for animals, reducing stress and promoting overall wellbeing.
  • Enhanced animal socialization skills through daily interaction and playtime activities.
  • Implemented efficient feeding schedules, ensuring all animals received proper nutrition on a timely basis.
  • Provided exceptional customer service to pet owners, addressing concerns and answering questions regarding the care of their pets.

Education

Huron High School
New Boston, MI
06.2022

Skills

  • Team management
  • Inventory control and record keeping
  • Customer engagement
  • Staff management
  • Point of sale (POS) system operation

Timeline

Restaurant Manager

Marlows Chill & Grill Sports
01.2022 - Current

Kennel Technician

Britt’s Bow Wow Ben N Bisquit
10.2021 - 01.2022

Manager

Blue Sky Ice Cream & Hamburgers
05.2020 - 06.2024

Huron High School
Alexis Lukas