Alexis Lyngar
Miami,AZ
Summary
Professional with extensive experience in customer service and hospitality, prepared for this role. Skilled in managing complex schedules, addressing diverse client needs, and delivering personalized service. Strong focus on teamwork and achieving results. Reliable, adaptable, and adept at anticipating and responding to changing requirements.
Overview
10
10
years of professional experience
Work History
Personal Concierge
Freight Shaker Transport
Georgetown, ID
02.2023 - Current
- Coordinated logistics for client appointments, ensuring timely and efficient service delivery.
- Managed vendor relationships to secure high-quality services at competitive rates.
- Streamlined scheduling processes, enhancing overall operational efficiency and client satisfaction.
- Developed personalized service plans tailored to individual client needs and preferences.
- Implemented feedback mechanisms to continuously refine service offerings based on client input.
- Optimized time management skills by multitasking effectively across various responsibilities while maintaining attention to detail.
Restaurant Manager
Diamond Heart Cattleman’s Steakhouse
Afton, WY
11.2022 - 01.2023
- Oversaw daily restaurant operations, ensuring compliance with health and safety regulations.
- Trained and mentored staff in customer service excellence and operational procedures.
- Developed and implemented inventory control strategies to minimize waste.
- Analyzed customer feedback to enhance menu offerings and dining experiences.
- Led initiatives to improve overall guest satisfaction ratings through targeted service training.
- Coordinated staff schedules to optimize service levels during peak hours.
- Managed budgeting and financial reporting for operational efficiency.
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
- Correctly calculated inventory and ordered appropriate supplies.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
- Increased restaurant revenue by optimizing table turnover rates and enhancing menu offerings.
General Contractor
Subcontracted
Afton, WY
08.2021 - 11.2022
- Managed project timelines, ensuring timely completion of construction milestones.
- Coordinated subcontractor activities to maintain workflow and project efficiency.
- Oversaw job site safety protocols, reducing incidents and enhancing team compliance.
- Developed project budgets, tracking expenses to align with financial goals.
- Collaborated with clients to clarify project specifications and ensure satisfaction.
- Managed multiple simultaneous projects, ensuring timely completion without sacrificing quality or exceeding budgets.
- Managed large-scale construction projects within cost, quality and time constraints,
- Adhered to building codes and regulations in planning and construction phases for full project compliance.
- Conducted regular site inspections to ensure adherence to project specifications and building codes.
- Kept site work safe and in line with budget, schedule, and applicable building codes.
Aircraft Assembly Mechanic
Aviat Aircraft
Afton, WY
09.2020 - 08.2021
- Assembled aircraft components according to engineering specifications and quality standards.
- Operated and maintained precision tools and equipment for optimal assembly performance.
- Collaborated with cross-functional teams to streamline assembly processes and improve workflow efficiency.
- Conducted quality inspections on assembled parts to ensure compliance with regulatory requirements.
- Led troubleshooting efforts for assembly-related issues, minimizing downtime and enhancing productivity.
- Boosted safety standards by implementing strict adherence to guidelines and leading regular safety training sessions for coworkers.
Sales Representative
Chevron
Rock Springs, WY
08.2019 - 09.2020
- Developed relationships with clients to enhance customer satisfaction and retention.
- Collaborated with cross-functional teams to streamline sales processes and improve client engagement.
- Analyzed sales data and trends to inform decision-making and drive performance improvements.
- Evaluated competitor activities to refine sales strategies and maintain competitive advantage.
- Negotiated favorable terms in contracts, ensuring both customer satisfaction and profitability.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Front Desk Clerk and Housekeeper
Country West Motel
Rock Springs, WY
02.2019 - 08.2019
- Managed cash handling operations to maintain financial integrity and security.
- Led customer service team to enhance client engagement and satisfaction. Developed strategies to streamline service processes and improve response times. Collaborated with management to implement customer feedback initiatives.
- Achieved seamless project execution through effective management of concurrent tasks. Enhanced team performance by implementing strategies for prioritizing responsibilities. Drove successful outcomes by maintaining a balanced approach to workload distribution.
- Performed routine cleaning tasks to ensure a safe and welcoming environment.
- Facilitated issue resolution on shift to ensure smooth operations.
- Applied proficient computer skills to streamline processes and improve data management.
- Conducted thorough evaluations of rooms to maintain high standards of guest satisfaction.
- Managed front desk operations, ensuring efficient check-in and check-out processes.
- Provided exceptional customer service, addressing guest inquiries and concerns promptly.
Sales Associate
Ace Hardware
Rock Springs, WY
11.2017 - 10.2018
- Delivered exceptional retail sales experiences through direct customer interactions and product demonstrations.
- Built close relationships with customers
- Analyzed and corrected register transaction errors, enhancing accuracy in financial transactions and improving overall service quality.
- Executed shelf stocking procedures to maintain store presentation and enhance customer shopping experience.
- Managed customer interactions by answering questions and resolving problems efficiently.
- Managed inventory levels, ensuring optimal stock availability and organization on sales floor.
- Guided customers in product selection, enhancing overall shopping experience and satisfaction.
- Implemented merchandising strategies to highlight promotional products, increasing visibility and sales.
- Resolved customer inquiries and complaints efficiently, maintaining high levels of service quality.
- Analyzed sales trends to identify opportunities for upselling and cross-selling initiatives.
Entertainer
Self-employeed
Rock Springs, WY
08.2016 - 11.2017
- Developed engaging performances tailored to diverse audiences.
- Evaluated performance outcomes, adjusting strategies to improve future engagements.
- Collaborated with local venues to organize and promote events.
- Built strong relationships with venue staff members to facilitate smooth event execution from setup to tear-down processes.
- Expanded clientele base through active networking at industry events and conferences.
Education
High School Diploma -
Rock Springs High School
Rock Springs, WY05.2011
No Degree - Computer And Information Sciences
Western Wyoming Community College
Rock Springs, WY05.2019
Skills
- Appointment scheduling
- Property management
- Cultural awareness
- Calendar management
- Vendor negotiation
- Strong work ethic
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Multitasking and organization
- Hospitality
- Verbal and written communication
- Decision-making
- Cash handling
- Effective problem solving
- Exceptional communication
- Guest services
- Relationship building
- Housekeeping
- Safety procedures
- Accurate record keeping
- Issue troubleshooting
- Conflict resolution
- Client confidentiality
- Reliability
- Outstanding customer service
- Teamwork and collaboration
- Problem-solving abilities
- Flexibility
Timeline
Personal Concierge
Freight Shaker Transport
02.2023 - Current
Restaurant Manager
Diamond Heart Cattleman’s Steakhouse
11.2022 - 01.2023
General Contractor
Subcontracted
08.2021 - 11.2022
Aircraft Assembly Mechanic
Aviat Aircraft
09.2020 - 08.2021
Sales Representative
Chevron
08.2019 - 09.2020
Front Desk Clerk and Housekeeper
Country West Motel
02.2019 - 08.2019
Sales Associate
Ace Hardware
11.2017 - 10.2018
Entertainer
Self-employeed
08.2016 - 11.2017
High School Diploma -
Rock Springs High School
No Degree - Computer And Information Sciences
Western Wyoming Community College