Alexis Madden
Clearwater ,FL
Summary
Dynamic and results-driven professional with extensive experience at Publix as a Cake Decorator. Proven ability to deliver exceptional customer service while mastering bakery operations. Recognized for adaptability and strong communication skills, fostering positive relationships with customers and coworkers. Committed team player with a reputation for reliability and efficiency in fast-paced environments.
Overview
11
11
years of professional experience
Work History
Cake Decorator
Publix
Clearwater
06.2015 - 04.2026
- Progressed through multiple positions, beginning as a bagger, then cashier, before transferring to the bakery department.
- Provided friendly, attentive customer service while helping customers with questions, requests, and purchases.
- Began in the bakery as a closing associate, responsible for closing duties, cleaning and sanitation, maintaining the department, and assisting customers.
- Learned nearly every aspect of bakery operations, including baking bread and other products, preparing the department, serving customers, taking orders, and decorating cakes.
- Successfully balanced customer service, production, cleaning, stocking, and other responsibilities in a fast-paced environment.
- Built strong, long-term relationships with customers and coworkers through communication, reliability, and a positive attitude.
- Frequently adapted to changing priorities and assisted coworkers with different tasks to help keep the department running efficiently.
- Developed a reputation for being approachable, dependable, and able to work effectively with a wide variety of personalities.
Hostess/Server
Ford’s Garage
Clearwater, FL
08.2019 - 04.2020
- Welcomed and assisted customers in a busy restaurant environment.
- Managed customer interactions while helping maintain an organized and welcoming front-of-house experience.
- Worked closely with servers, kitchen staff, and management to support efficient restaurant operations.
- Built positive relationships with customers and coworkers through friendly and professional communication.
- Position ended when the restaurant temporarily closed during the COVID-19 pandemic.
Education
High School Diploma -
Home Education
Clearwater No Degree -
St. Petersburg College
Clearwater, FLSkills
- Strong customer service and communication skills
- Able to remain organized and calm while handling multiple responsibilities
- Adaptable and quick to learn new tasks and responsibilities
- Dependable team player who works well with a variety of personalities
Timeline
Hostess/Server
Ford’s Garage
08.2019 - 04.2020
Cake Decorator
Publix
06.2015 - 04.2026
High School Diploma -
Home Education
No Degree -
St. Petersburg College