Alexis Mastin
Hays,KS
Summary
I was a collegiate athlete at Hutchinson Community College and have been a very competitive athlete for my whole life. Now that I am done with sports there are still things that I have taken with me, like competitiveness, leadership, problem solving, hard working, determined, good under pressure, punctuality and being good with people. I have had many leadership opportunities throughout my life and have enjoyed the responsibility of them. I am a hard worker who is always looking to grow.
Overview
3
3
years of professional experience
Work History
Nonprofit Concession Stand Worker
Intrust Bank Arena
12.2021 - 12.2024
- Used cash register to tender change and process cash and credit card payments.
- Ensured customer satisfaction through accurate order taking and prompt delivery of food items.
- Handled customer complaints calmly and professionally, working towards swift resolutions that maintained positive relationships with patrons.
- Adhered to health and safety regulations, maintaining proper food handling practices at all times.
- Maintained clean, organized workspace according to operational standards.
- Managed refreshment stand and food concessions at public gatherings, sporting events and concerts.
- Enhanced customer satisfaction by providing efficient and friendly service at the concession stand.
Server
VFW Post 6957
12.2022 - 01.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Bussed and reset tables to keep dining room and work areas clean.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
Education
Associate of Arts - Business Administration
Hutchinson Community College
Hutchinson, KS05.2024
High School Diploma -
Eisenhower High School
Goddard, KS05.2022
Skills
- Organized multi-tasker
- Menu development
- Fast and efficient service worker
- Team Member Training
- Reliability and punctuality
- Listening and Comprehension
- Flexible Schedule Adaptability
- Point of Sale (POS) system operation
- Point of Sale System Familiarity
- Teamwork and Collaboration
- Team Player
- Problem-Solving
- Critical Thinking
- Team Leadership
- Decision-Making
- Training and Motivation
Timeline
Server
VFW Post 6957
12.2022 - 01.2024
Nonprofit Concession Stand Worker
Intrust Bank Arena
12.2021 - 12.2024
Associate of Arts - Business Administration
Hutchinson Community College
High School Diploma -
Eisenhower High School
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