Alexis McCoy
Manalapan,NJ
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Outgoing student pursuing flexible part-time employment with weekend and evening shift options. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills.
Overview
3
3
years of professional experience
Work History
Sales Associate
Garage Clothing Store
Freehold, NJ
05.2022 - Current
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Processed transactions using a point-of-sale system.
- Organized stockroom shelves according to size, color or style.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Maintained cleanliness of store environment including floors, windows, displays.
- Processed incoming and outgoing shipments in accordance with company guidelines.
- Organized packages for shipment by affixing labels to correct bags.
- Built relationships with customers to encourage repeat business.
Receptionist
Salon Seraphim
Marlboro, NJ
04.2024 - 08.2024
- Scheduled appointments for clients, customers, and other visitors.
- Greeted visitors and provided them with assistance.
- Performed data entry tasks into various computer systems accurately and promptly.
- Assisted in maintaining salon supplies inventory by checking stock to determine inventory level; anticipating needed supplies; verifying receipt of supplies.
- Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
- Updated daily log book with information about visitors entering the premises.
Sales Associate
Offline by Aerie
Freehold, NJ
08.2021 - 05.2022
- Provided accurate information about products, prices and services.
- Maintained up-to-date knowledge of store merchandise and policies.
- Demonstrated product features and benefits for customers' needs.
- Upsold additional items based on customer interests and needs.
- Developed promotional strategies to increase sales volume.
- Helped customers find specific products, answered questions, and offered product advice.
- Engaged customers in friendly, professional dialogue to determine needs.
- Collected payments and provided accurate change.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Education
Some College (No Degree) - Psychology
Rutgers, The State University of New Jersey
New Brunswick, NJ05-2026
Skills
- Product Sales
- Order Processing
- Inventory Control
- Customer Needs Assessment
- Payment Processing
- Problem-Solving
- Point of sale operation
- Product Recommendations
- Listening Skills
- Display Setup
- Goal-Oriented
- Shipment Processing
- Time Management
- Reliable and punctual
- Written and oral communication skills
Timeline
Receptionist
Salon Seraphim
04.2024 - 08.2024
Sales Associate
Garage Clothing Store
05.2022 - Current
Sales Associate
Offline by Aerie
08.2021 - 05.2022
Some College (No Degree) - Psychology
Rutgers, The State University of New Jersey