Alexis McGill
Waynesboro,MS
Summary
Dedicated Medical Assistant with a proven track record at Family Health Center, Inc., excelling in patient-focused care and efficient appointment scheduling. Skilled in HIPAA compliance and compassionate communication, I enhanced patient satisfaction and streamlined clinic operations, ensuring a welcoming environment and optimal care delivery.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Medical Assistant
Family Health Center, Inc.
08.2021 - Current
- Assisted in patient intake, ensuring accurate completion of medical histories and insurance information.
- Scheduled appointments efficiently, optimizing clinic workflow and minimizing patient wait times.
- Prepared examination rooms, maintaining cleanliness and stocking necessary medical supplies for procedures.
- Collaborated with healthcare providers to support patient care plans and follow-up protocols.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Conducted patient follow-up calls to monitor treatment progress and answer any questions.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
PCA
Lillypad Homehealth Center
02.2017 - Current
- Assisted clients with daily living activities, ensuring comfort and safety.
- Monitored vital signs and reported changes to healthcare professionals.
- Developed personalized care plans in collaboration with medical staff.
- Trained new staff on care protocols and best practices for patient support.
Receptionist
Family Health Center, Inc.
08.2021 - 05.2022
- Managed front desk operations, ensuring efficient patient check-in and appointment scheduling.
- Coordinated communication between patients and healthcare providers to enhance service delivery.
- Maintained accurate patient records using electronic health record systems for improved data integrity.
- Assisted in resolving patient inquiries and issues, fostering a welcoming environment.
Education
Certificate -
MedDoc Training
Online05-2022
Healthcare Nursing -
Jones County Junior College
Ellisville, MS05-2017
High School Diploma -
Wayne County High School
Waynesboro, MS05-2015
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Vital sign monitoring
- Clinical documentation
- Patient-focused care
- Data entry
- Phlebotomy
- Reliable team player
- Compassionate
- CPR
- Immunization administration
- Specimens collection and processing
- Insurance verification
- Appointment setting
- Medical supply inventory
- Inventory and supply management
- Simple dressings
Certification
- CMA - Certified Medical Assistant (Meddoc)
- Health Care Assistant ( Jones County Junior College)
Timeline
Medical Assistant
Family Health Center, Inc.
08.2021 - Current
Receptionist
Family Health Center, Inc.
08.2021 - 05.2022
PCA
Lillypad Homehealth Center
02.2017 - Current
Certificate -
MedDoc Training
Healthcare Nursing -
Jones County Junior College
High School Diploma -
Wayne County High School