Alexis Messing
Buffalo Wild Wings
Lebanon
7
years of professional experience
Dedicated server and bartender with excellent customer service skills, providing guest engagement and loyalty. Experienced in responsible beverage service and training new staff to enhance team performance.
Work History
Server/Bartender
5 Years 10 Months- Delivered exceptional customer service in a fast-paced environment, enhancing guest satisfaction and loyalty.
- Managed order accuracy by efficiently processing food and beverage requests using POS systems.
- Collaborated with kitchen staff to ensure timely food preparation and delivery, minimizing wait times for guests.
- Trained new staff on restaurant procedures and service standards, promoting team cohesion and performance.
- Oversaw cleanliness and organization of dining area, maintaining compliance with health and safety regulations.
- Cultivated warm relationships with regular customers.
Server
1 Year 2 Months- Served food and beverages promptly with focused attention to customer needs.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Bussed and reset tables to keep dining room and work areas clean.
- Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
- Assisted in planning and execution of special events, contributing to restaurant's reputation for hosting.
Education
High School Diploma
Skills
Work ethic
Customer service
Server training
POS system operation
Cash handling
Multitasking
Drink service
Timeline
Server/Bartender
Buffalo Wild Wings
10.2020 - CurrentRead More
Server
Otterbein Senior Living
09.2019 - 11.2020Read More
Lebanon Highschool
High School Diploma
Read More