Alexis Minter
Crandall,TX
Summary
A highly motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively independently or in team environments. Quickly mastering new skills.
Overview
4
4
years of professional experience
Work History
ED Registration Representative
Children's Medical Center Dallas
06.2023 - Current
- Processed payment files and analyzed audit reports.
- Performed various clerical duties supporting emergency department operations.
- Analyzed accounts, responded to various registration inquiries and resolved issues.
- Supplied patients with pertinent information and obtained signatures on medical, legal and financial forms.
- Reviewed, assessed and evaluated patient registrations and confirmed accuracy of demographic and financial data.
- Exceeded department-specific productivity standards, collection targets, quality audit scores for accuracy productivity and collection standards for registrations and insurance verifications.
Patient Access Service Representative
Baylor Scott & White Medical Center
09.2021 - Current
- Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
- Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
- Determined patient financial needs and referred eligible patients to proper county, state, or federal agencies to obtain financial assistance.
- Contributed to reduction of accounts receivables by adhering to predetermined policies and procedures to recover amounts due from patients.
- Stayed calm under pressure to and successfully dealt with difficult situations.
- Obtained patient's insurance information and determined eligibility for benefits for specific services rendered.
Registration Representative
Methodist Dallas Medical Center
06.2020 - 12.2022
- Collected demographic and insurance information from patients.
- Verified insurance benefits, processed payments and issued receipts.
- Organized, checked and submitted all related paperwork.
- Provided thorough information about admissions policies, financial requirements and check-in procedures.
- Determined appropriate appointment type and scheduled each in system.
- Scheduled patient appointments, collected copays and verified insurance coverage to complete check-ins.
PBX Switchboard Operator
Methodist Richardson Medical Center
12.2019 - 06.2020
- Responded to customer inquiries with patience and positivity to establish excellent first impression.
- Operated switchboard and routed incoming calls to appropriate departments.
- Directed incoming calls to internal personnel and departments, routing to best-qualified department.
- Assisted colleagues with achieving task requirements, aiding team productivity and performance.
- Connected callers with appropriate professional, department, or business.
- Supported customers by managing a number of calls per day efficiently while maintaining professionalism and upbeat tone.
Education
Associate of Applied Science - Nursing
Mountain View College
Dallas, TX12.2025
High School Diploma -
Naaman Forest High School
Garland, TX05.2019
Skills
- Medical Terminology
- Patient Scheduling
- Documentation Review
- Medical Billing
- Referral Verification
- Insurance Verification
- Critical Thinking
- Flexible Schedule
- HIPAA Compliance
- CPR Certified
- Epic Systems
- Documentation and Recordkeeping
Timeline
ED Registration Representative
Children's Medical Center Dallas
06.2023 - Current
Patient Access Service Representative
Baylor Scott & White Medical Center
09.2021 - Current
Registration Representative
Methodist Dallas Medical Center
06.2020 - 12.2022
PBX Switchboard Operator
Methodist Richardson Medical Center
12.2019 - 06.2020
Associate of Applied Science - Nursing
Mountain View College
High School Diploma -
Naaman Forest High School