Mckennah Mallory
Asante
GRANTSPASS,OR
6
years of professional experience
ED Registration Representative with strong HIPAA compliance, patient confidentiality, and documentation accuracy. Skilled in patient registration, insurance verification, and calm, compassionate support in fast-paced emergency settings.
Work History
ED Registration Representative
2 Years 4 Months- Registered emergency department patients, verifying demographics, insurance, and eligibility with accuracy.
- Entered patient information into electronic health records, maintaining complete and organized documentation.
- Collected signatures and completed consent forms while explaining registration requirements clearly.
- Coordinated with clinical staff to streamline patient flow during high-volume emergency visits.
- Assisted patients and families with compassionate front desk support and intake guidance.
- Maintained HIPAA compliance while handling sensitive information in fast-paced emergency settings.
- Managed challenging situations involving distressed or uncooperative patients with empathy and professionalism.
Environmental Services Housekeeper
2 Years- Cleaned and disinfected patient rooms, restrooms, and public areas following infection-control procedures.
- Maintained supply carts, restocked linens, and ensured housekeeping equipment remained ready for daily use.
- Responded promptly to spill and biohazard cleanups, supporting safe conditions for patients and staff.
- Inspected assigned areas for cleanliness, correcting missed details and maintaining service standards.
- Coordinated room turnover tasks with nursing staff to support efficient patient admissions and discharges.
- Trained new housekeeping staff on cleaning procedures, safety practices, and proper chemical use.
- Practiced established infection control methods to reduce risks to patients, families, and medical staff.
- Cleaned and disinfected patient exam rooms, surgery suites, and common areas to promote sanitary treatment and services environment.
Sales Associate
1 Year 9 Months- Delivered friendly customer service, resolving questions and supporting positive shopping experiences.
- Processed sales, returns, and exchanges accurately using point-of-sale systems.
- Maintained organized sales floor through merchandising, recovery, and stock replenishment.
- Supported fitting room operations, ensuring apparel returns remained sorted and accessible.
- Prioritized backroom and floor tasks to keep merchandise presentation consistent and efficient.
Education
High School Diploma
Skills
HIPAA compliance
Patient confidentiality
Documentation accuracy
Patient registration
Insurance verification
Compassionate patient care
Medical team collaboration
Patient support
Problem-solving
Time management
Multitasking
Timeline
ED Registration Representative
Asante
06.2024 - CurrentRead More
Environmental Services Housekeeper
Asante
06.2022 - 06.2024Read More
Sales Associate
TJ Maxx, TJX Companies
09.2020 - 06.2022Read More
Grants Pass High School
High School Diploma
Read More