Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Laura Garza

Albert Lea,MN

Summary

Resourceful ED Registration Representative known for high productivity and efficient task completion. Specialize in accurate patient registration, seamless insurance verification, and effective communication with medical staff. Excel in time management, problem-solving, and empathy, ensuring smooth operation within fast-paced emergency department environments.

Overview

2025
2025
years of professional experience

Work History

ED Registration Representative

Mayo Clinic Health System
Albert Lea, MN
02.2024 - Current
  • Register 10-20 patients in the ED every day through clear communications and friendly professionalism resulting in daily operational success
  • Handle patient information and uphold confidentiality by using attention to detail and following protocol to ensure compliance and maintain patient retention
  • Verified patient demographics, insurance, and other required information for accurate registration in the electronic medical record system.

HR Generalist

Mrs. Gerrys Kitchen
Albert Lea, MN
09.2021 - 05.2023
  • Conducted employee onboarding process, orientations, and exit interviews.
  • Assisted with recruitment initiatives by interviewing and talent sourcing.
  • Scheduled or conducted new employee orientations.
  • Managed recruitment processes, including job postings, candidate screening, and interviews, ensuring timely and efficient hiring.

HR Assistant

Innovance-Lou-Rich, Inc
Albert Lea, MN
01.2009 - 12.2018
  • Assisted in the recruitment and interviewing process by scheduling interviews, coordinating pre-employment testing, and providing administrative support to hiring managers.
  • Managed employee onboarding program for new hires ensuring completion of all required documents.
  • Provided administrative support to the HR department, including document preparation and calendar management.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.

Engineering Support Specialist

Innovance - Lou-Rich, Inc
Albert Lea, MN
01.2009 - 12.2012
  • Maintain all master engineering files regarding updating revision changes.
  • Overseeing the current master engineering files is current.
  • Supplying the production floor with shop packets that contain accurate and correct engineering prints.

Planner/Scheduler

Innovance-Lou-Rich, Inc
Albert Lea, MN
03.2008 - 03.2009

CNC Machine Operator

Innovance-Lou-Rich
Albert Lea, MN

Education

Supervisory Management

Riverland Community College
Austin, MN
03-2012

Associate of Applied Science - Business Administration

Kaplan University
Mason City, IA
12-2003

Skills

  • Insurance verification
  • HIPAA compliance
  • Patient confidentiality
  • Patient registration
  • EPIC
  • Adept in IFS
  • HRIS experience
  • Highly capable in conflict management
  • Knowledgeable in Paylocity and ADP
  • Emotional intelligence
  • Multitasking
  • Medical Terminology

References

References available upon request.

Timeline

ED Registration Representative

Mayo Clinic Health System
02.2024 - Current

HR Generalist

Mrs. Gerrys Kitchen
09.2021 - 05.2023

HR Assistant

Innovance-Lou-Rich, Inc
01.2009 - 12.2018

Engineering Support Specialist

Innovance - Lou-Rich, Inc
01.2009 - 12.2012

Planner/Scheduler

Innovance-Lou-Rich, Inc
03.2008 - 03.2009

CNC Machine Operator

Innovance-Lou-Rich

Supervisory Management

Riverland Community College

Associate of Applied Science - Business Administration

Kaplan University

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