Bill Collector
Las Vegas Athletic Clubs Administrative Office
La Vegas, NV
06.2020 - 02.2024
- Provided accurate, valid and complete information by using the proper methods/tools
- Handled complaints, provided appropriate solutions and alternatives within the time limits and followed up to ensure resolution
- Followed communication procedures, guidelines and policies
- Researched answers or solutions as needed
- Met personal/team sales targets and call handling quotas
- Kept records of customer interactions, processed customer accounts and filed documents
- Reviewed or made changes to customer accounts
- Managed multiple competing priorities effectively through careful planning and time management skills.
- Ensured compliance with federal and state regulations, protecting company reputation and legal standing.