Alexis Moneypenny
Russellville,KY
Summary
Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance. As well as keeping the customers first in mind, always.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Team Leader Manager
Walmart
Russellville , KY
07.2018 - Current
- Provided guidance, coaching, and feedback to team members.
- Assigned and monitored daily tasks for team members.
- Ensured compliance with company policies and regulations.
- Identified areas where teams could improve their skillset.
- Monitored customer service standards across the organization and ways to improve.
- Analyzed data trends to identify opportunities for improvement.
- Coached team for success by using corrective action processes.
- Worked directly with customers to ensure they are taken care of and feel welcomed.
Manager
Papa Johns International Inc.
Russellville , KY
10.2015 - 07.2018
- Coached, mentored and trained team members in order to improve their job performance.
- Monitored staff performance and addressed issues.
Education
Associate of Science
Hopkinsville Community College
Hopkinsville, KY12-2024
High School Diploma -
Logan County High School
Russellville, KY05-2017
Skills
- Customer Service
- Employee Development
- Adaptability and Flexibility
- Interpersonal Communication
- Attention to Detail
- Documentation and Reporting
- Computer Skills
- Performance Tracking and Evaluation
- Goal Setting
- Active Listening
- Customer Relationship Management
- Team Leadership
Affiliations
- I enjoy the gym daily, hiking and walking outdoors when I can.
- Poetry is one of the ways I like to pass extra time, wether its reading or writing it.
- I have a dog so I spend a lot of my free time with her playing or taking her for ice cream.
Certification
- I have my electric pallet jack license as well as my sit down forklift operating license.
References
References available upon request.
Timeline
Team Leader Manager
Walmart
07.2018 - Current
Manager
Papa Johns International Inc.
10.2015 - 07.2018
Associate of Science
Hopkinsville Community College
High School Diploma -
Logan County High School