Alexis Moody
Jersey City,NJ
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Asset Protection Detective
Macy's
05.2024 - 08.2024
- Kept abreast of emerging trends and best practices in the asset protection industry, applying new techniques and knowledge to continually enhance security measures.
- Supported fellow Asset Protection Detectives through collaboration on complex cases and sharing of industry knowledge and insights.
- Maintained building safety and security when opening and closing facility.
- Wrote reports outlining activities and results.
- Utilized security systems and CCTV to monitor store activities and detect possible security incidents.
- Maintained a secure environment by conducting thorough surveillance, floor patrols, and CCTV monitoring.
- Checked CCTV for evidence of shoplifting.
EOC/Safety Officer
Genpsych
07.2021 - 12.2021
- Report issues to supervisors and staff and collaborate to identify issue roots and rectify problems
- Complete precise measurements using special tools
- Review existing policies and procedures to make recommendations for enhancing work productivity
- Follow security regulations and maintain patient confidentiality.
Lead Customer Service Representative
CVS
10.2015 - 01.2019
- Train, overview, and mentor new team members to strengthen performance and job expertise
- Maintaining the stunning presentation within the store by making sure the store and merchandise are clean, presentable, and priced correctly
- Take money in the form of cash, credit/debit/gift card, or check and dispense the correct change
- Deliver exceptional customer service to every customer by leveraging extensive knowledge of products and services to increase sales.
Cashier/Prep/Cook
The Taco Truck
03.2014 - 06.2015
- Measure ingredients and seasonings to be used in preparation to prepare items
- Prepare cooking ingredients by washing and chopping vegetables, cutting meat etc
- Preparing and assisting with large orders and catering
- Monitor product quality and freshness of products
- Providing good customer service by taking customer orders and repeating it correctly
- Handle and dispense and correct change and take money in the form of cash, credit card, or check.
Education
Bachelors in Science -
New Jersey City University
12.2017
Skills
- Team Player
- Excellent Written and Verbal Communication Skills
- Documentation Review
- Google Applications
- Customer Service
- MS Office Proficiency
- Data Entry and Maintenance
- Retail
- Email Correspondence
Certification
- SORA License - March 2024-March 2025
Timeline
Asset Protection Detective
Macy's
05.2024 - 08.2024
EOC/Safety Officer
Genpsych
07.2021 - 12.2021
Lead Customer Service Representative
CVS
10.2015 - 01.2019
Cashier/Prep/Cook
The Taco Truck
03.2014 - 06.2015
Bachelors in Science -
New Jersey City University