Monica Burnett
Odessa
Summary
Results-driven Asset Protection Investigator specializing in loss prevention and store security. Collaborates with law enforcement to reduce theft and enhance safety for customers and associates. Skilled in CCTV monitoring and risk assessment, improving safety protocols and training staff to maintain high asset protection standards.
Overview
9
9
years of professional experience
Work History
Asset Protection Detective
Walmart
Independence
06.2021 - Current
- Achieved recognition as top detective in the region for outstanding performance in theft prevention.
- Conducted surveillance to identify theft and enhance loss prevention efforts.
- Collaborated with law enforcement to investigate and apprehend suspects.
- Analyzed incident reports to detect patterns in shrinkage and theft trends.
- Trained associates on loss prevention techniques and store policies.
- Developed strategies to enhance store security measures effectively.
- Monitored video surveillance systems for suspicious activities regularly.
- Improved overall store security with the installation and monitoring of advanced CCTV systems.
Loss Prevention Detective
TJMAXX
Kansas City
08.2017 - 06.2021
- Identified, observed and apprehended individuals for committing theft by shoplifting.
- Used data analysis tools to identify patterns of theft or fraud within the organization, resulting in targeted interventions for maximum impact.
- Enhanced asset protection strategies by conducting thorough investigations and risk assessments.
- Reduced instances of theft in the workplace by implementing effective surveillance techniques.
- Optimized shrink management program while training Loss Prevention Officers on best practices.
- Conducted thorough surveillance to identify and prevent theft incidents.
- Collaborated with store management to develop loss prevention strategies.
- Trained staff on loss prevention protocols and customer service techniques.
- Analyzed incident reports to identify patterns and improve security measures.
- Implemented inventory control measures to reduce shrinkage effectively.
- Led investigations into suspicious activities, ensuring compliance with company policies.
- Developed training materials for staff regarding safety and theft prevention practices.
- Assisted law enforcement agencies in apprehending suspects involved in organized retail crime.
- Coordinated with law enforcement on cases of organized retail crime investigations.
- Cultivated partnerships with local law enforcement, enhancing collaboration on initiatives to reduce crime.
- Developed strong working relationships with local law enforcement agencies for improved cooperation in criminal investigations.
- Minimized company theft through strategic loss prevention initiatives and comprehensive investigations.
- Provided expert testimony in legal proceedings related to loss prevention incidents, supporting the company's interests.
- Provided regular training for staff members on asset protection best practices, raising awareness and vigilance among team members.
- Ensured building safety and security during facility opening and closing.
- Conducted regular security walks throughout the store to monitor employee and customer activities. around the store to monitor employee and customer activities.
- Analyzed POS data to support employee compliance with procedures and investigate suspicious activity.
Education
High School Diploma -
Blue Springs South
Blue Springs05-2007
Major in Date Entry - Psychology
MCC Blue River
Independence, MOMajored in Criminal Justice - Psychology
Colorado Technical University
North Kansas City, MOSkills
- CCTV monitoring
- Surveillance techniques
- Incident reporting
- Loss prevention
- Theft prevention
- Access control
- Physical security measures
- Team collaboration
- Law enforcement
- Asset protection
- Store security management
- Internal theft investigations
- External theft investigations
- Loss prevention training
- Asset recovery
- Problem-solving
- Attention to detail
- Team leadership
- Team collaboration
- Team building
- Active listening
- Integrity and trustworthiness
- Policy enforcement
- Team building
- Theft prevention
Timeline
Asset Protection Detective
Walmart
06.2021 - Current
Loss Prevention Detective
TJMAXX
08.2017 - 06.2021
High School Diploma -
Blue Springs South
Major in Date Entry - Psychology
MCC Blue River
Majored in Criminal Justice - Psychology
Colorado Technical University