Summary
Overview
Work History
Education
Skills
Timeline
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Alexis Morgan

Albuquerque,NM

Summary

Dedicated customer service and sales professional knowledgeable about preparing, packaging and stocking different cannabis products. Adept at working quickly and maintaining security while meeting high demand. Excellent interpersonal, communication and time management skills. Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing.

Overview

4
4
years of professional experience

Work History

Budtender

Urban Wellness
05.2022 - Current
  • Answered questions about medicinal and recreational uses and effects and qualities of different strains.
  • Checked guests' photo identification for validity and age requirements.
  • Sold flowers, concentrates and edibles in fast-paced environment.
  • Restocked supplies and arranged displays.
  • Maintained strict inventory controls for regulatory compliance across dispensary operations.
  • Assisted medical use customers in identifying cannabis medicines and methods of medication that best fit individual needs.
  • Managed high volume of cash with [Number]% accuracy rate.
  • Read industry publications to maintain knowledge on current and future bud trends.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Managed efficient cash register operations.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.

Front Desk Agent

Sheraton Hotels
11.2021 - 05.2022
  • Took reservations over phone, in person and via computer for guests and provided confirmation information.
  • Answered customer telephone calls promptly and appropriately handled needs.
  • Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
  • Calculated billings and posted charges to room accounts, reviewing charges with guests at checkout.
  • Used internal software to process reservations, check-ins and check-outs.
  • Issued room keys to guests upon check-in and answered questions regarding proper use.
  • Answered multi-line phone system and greeted callers enthusiastically.
  • Oversaw fast-paced front desk operations and guests' needs at busy facility.
  • Liaised with housekeeping and maintenance staff to address requests and complaints made by guests.
  • Responded swiftly to room requests and other inquiries made via establishment website, email or phone.

Sandwich Artist

Jimmy Johns Gourmet Subs
05.2019 - 11.2021
  • Greeted guests, promoted specials and took orders.
  • Organized freezers, refrigerators and storage rooms by receiving, recording and moving food and beverage supplies and products.
  • Trained team members to prepare sandwiches and other items according to instructions.
  • Executed sandwich artistry duties with very low occurrence of errors.
  • Operated manual and electric appliances to peel, slice and trim food.

Education

High School Diploma -

Manzano High School
Albuquerque, NM
05.2019

Skills

  • Special Assignments
  • General Housekeeping
  • Discussing Cannabis
  • Loss Prevention Goals Monitoring
  • High-Volume Environments
  • Changing Out Tills
  • Inventory Restocking
  • Counting Money
  • Rewards Programs
  • Sales Promotion
  • Knowledge of Marijuana
  • THC and CBD Products

Timeline

Budtender

Urban Wellness
05.2022 - Current

Front Desk Agent

Sheraton Hotels
11.2021 - 05.2022

Sandwich Artist

Jimmy Johns Gourmet Subs
05.2019 - 11.2021

High School Diploma -

Manzano High School

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Alexis Morgan