Alexis Moriarty
Wentzville,Missouri
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
6
6
years of professional experience
Work History
Hospitality Manager
Uncle Julios
Frontenac, Missouri
07.2020 - Current
- Developed and implemented hospitality policies to ensure guest satisfaction.
- Organized and managed staff schedules, ensuring adequate coverage for all shifts.
- Conducted regular meetings with management team to discuss operational issues, review goals, and develop strategies for improvement.
- Promoted a positive work environment by effectively communicating with staff members and resolving conflicts in a timely manner.
- Ensured compliance with safety regulations and health codes by conducting routine inspections of facility areas.
- Analyzed data to identify trends in customer satisfaction ratings and addressed any issues accordingly.
- Provided guidance and support to employees regarding hospitality industry best practices and standards.
- Trained new employees on proper hospitality protocols according to company guidelines.
- Responded to guests, including email, telephone and in-person inquiries.
- Resolved guest challenges and complaints by applying resourceful and actionable solutions.
Wildlife Rescue Volunteer
Wildlife Rescue Center
Ballwin, Missouri
08.2019 - 01.2021
- Assisted with the capture of injured wildlife for medical treatment and rehabilitation.
- Provided food, water, shelter, and enrichment to resident wildlife in care.
- Conducted daily cleaning of enclosures and habitats to ensure a healthy environment for animals.
- Performed routine health checks on animals under care to monitor their progress.
- Recorded detailed observations of animal behavior and physical condition as part of ongoing monitoring efforts.
- Cared for animals and provided enrichment activities to promote well-being.
- Performed daily feeding and watering and cleaned animal enclosures for rescued animals.
- Supported veterinary team with procedures and preventive care.
Cashier
Walmart
Union, Missouri
10.2018 - 08.2019
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Issued receipts, refunds, credits or change due to customers.
- Conducted price checks for special orders or discounts as requested by customers.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Ensured compliance with all safety regulations within the store environment.
- Adhered to loss prevention policies such as monitoring suspicious activity in order to prevent shoplifting.
- Operated cash register or POS system to receive payment by cash, check and credit card.
Education
Bachelor of Science - Biology
Maryville University of Saint Louis
St Louis, MO05-2023
Surgical Technology Program
St Louis Community College
Forest Park St Louis MOSkills
- Facility Management
- Meeting planning
- Staff Training and Development
- Food Safety Regulations
- Employee Scheduling
- Guest Services
- Team member development
- Customer rapport
- Hospitality and service knowledge
- Guest communication
Timeline
Hospitality Manager
Uncle Julios
07.2020 - Current
Wildlife Rescue Volunteer
Wildlife Rescue Center
08.2019 - 01.2021
Cashier
Walmart
10.2018 - 08.2019
Bachelor of Science - Biology
Maryville University of Saint Louis
Surgical Technology Program
St Louis Community College
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