Alexis Murril
Marysville,WA
Summary
Accomplished Certified Nursing Assistant and Receptionist with a proven track record at Optum, enhancing team productivity and patient care through exceptional organizational and relationship-building skills. Expert in Microsoft Office and client relations, I have significantly improved patient satisfaction and operational efficiency. My dedication to professional development and patient advocacy stands out, making me a valuable asset to any healthcare team. Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Receptionist
Optum
Marysville
10.2021 - Current
- Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Corresponded with clients through email, telephone, or postal mail.
- Organized, maintained and updated information in computer databases.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered central telephone system and directed calls accordingly.
- Routed incoming mail and messages to relevant personnel without delay.
- Managed multiple tasks and met time-sensitive deadlines.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Assisted with onboarding new clients and securing paperwork completion.
- Handled assignments independently with good judgement and critical thinking skills.
- Confirmed appointments, communicated with clients, and updated client records.
Certified Nursing Assistant
The Cottages of Marysville
Marysville, WA
04.2019 - 10.2021
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
Certified Nursing Assistant
Marysville Care Center
Marysville, WA
07.2018 - 04.2019
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Built rapport with patients and families, providing emotional support during difficult times.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
Education
High School Diploma -
Lake Stevens High School
Lake Stevens, WA06.2018
Skills
- Organization skills
- Time Management
- Telephone skills
- Data Entry
- Call Answering and Routing
- Microsoft Office
- Relationship Building
- Documentation
- Billing and Invoicing
- Typing Speed
Timeline
Receptionist
Optum
10.2021 - Current
Certified Nursing Assistant
The Cottages of Marysville
04.2019 - 10.2021
Certified Nursing Assistant
Marysville Care Center
07.2018 - 04.2019
High School Diploma -
Lake Stevens High School