Alexis Muziani
Hamilton,NJ
Summary
Dedicated office manager with strong customer service skills. Proficient in dental software, insurance billing, and treatment planning. Committed to enhancing patient experiences and ensuring operational efficiency.
Overview
7
7
years of professional experience
Work History
Office Manager
Brighter Dental Care
Princeton, NJ
08.2021 - Current
- Managed daily operations of dental practice, ensuring efficient workflow and patient satisfaction.
- Coordinated staff schedules, optimizing resource allocation for peak times.
- Trained new employees on office protocols and patient management software, enhancing team performance.
- Prepared insurance claim forms, explained benefits, and outlined pricing details for procedures and services.
- Maintained a professional and welcoming atmosphere, fostering strong relationships with patients and employees.
- Managed processing of all incoming mail insurance checks for timely bank deposits.
Receptionist
Brighter Dental Care
Princeton, NJ
01.2019 - 08.2021
- Managed patient scheduling and appointment confirmations, ensuring efficient office operations.
- Processed patient intake forms accurately, maintaining confidentiality and compliance with regulations.
- Coordinated communication between patients and dental staff, enhancing overall patient experience.
- Implemented new filing systems, improving document retrieval times and reducing errors.
Education
High School Diploma -
Hamilton High West
Hamilton, NJ06-2009
Skills
- Customer service
- Office management
- Organizational skills
- Office administration
- Treatment Planning
- Dental software proficiency
- Insurance billing
Timeline
Office Manager
Brighter Dental Care
08.2021 - Current
Receptionist
Brighter Dental Care
01.2019 - 08.2021
High School Diploma -
Hamilton High West