Summary
Overview
Work History
Education
Skills
PROFILE
Timeline
Generic

ALEXIS NEELY

FORT LAUDERDALE

Summary

Proactive individual looking to obtain a full-time position allowing me to utilize my skills and experience in the Medical Aesthetics Industry with the potential to lead into a promising career.

Overview

5
5
years of professional experience

Work History

Medical Office Coordinator

Shino Bay Cosmetic Dermatology
11.2024 - Current
  • Coordinate front office operations and patient scheduling for cosmetic dermatology services.
  • Provide concierge-level service to high-profile clientele, ensuring confidentiality and comfort.
  • Manage patient communications, appointment confirmations, and follow-ups.
  • Received, recorded and filed medical payments by check, cash, and credit card.

Patient Resource Specialist

Ponte Vedra Plastic Surgery Center
02.2024 - 10.2024
  • Applies administrative knowledge and courtesy to explain procedures and services to patients.
  • Schedule new and established patients for appointments with Surgeons, APPs/Nurse Practitioners and Estheticians. (Ex. Cosmetic and Non-Cosmetic procedures).
  • Process payments using credit cards, maintaining accurate records of transactions towards surgery procedures and products.
  • Organize patient records and insurance eligibility to facilitate patient information for storage and retrieval.
  • Help address client complaints through timely corrective actions and appropriate referrals.
  • Follow HIPAA protocols to safeguard confidentiality of patient records.

Server/Bartender

Cantina Louie
01.2020 - 01.2024
  • Provided excellent customer service and developed positive relationships with both coworkers and customers while maintaining organization and proficiency while working in a fast-paced environment.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu items, ingredients and cooking methods.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.

Independent Consultant/Contractor

First-Aid Beauty Skincare
11.2020 - 01.2022
  • Independent sales representative assigned to market products in ULTA and Sephora Stores.
  • Evaluate client skin conditions and discuss anticipated results. Followed by recommending skincare products such as cleansers, moisturizers, and treatments suited for customer individual needs.
  • Promoted sales and trained store staff on First-Aid Beauty products.

Education

Highschool Diploma - Dance

Douglas Anderson School of Arts
Jacksonville, FL
08.2019

Skills

  • Sorftware: Microsoft Offices Programs, NexTech, MyMedLeads, Allē, Klara, Aspire
  • HIPAA compliance
  • Patient scheduling
  • Insurance verification

PROFILE

Dedicated and detail-oriented concierge with extensive experience in the healthcare and plastic surgery sector. Skilled in scheduling and providing exceptional patient care. Possesses strong communication and interpersonal skills. Passionate about promoting patient well-being and comfort within a plastic surgery setting.

Timeline

Medical Office Coordinator

Shino Bay Cosmetic Dermatology
11.2024 - Current

Patient Resource Specialist

Ponte Vedra Plastic Surgery Center
02.2024 - 10.2024

Independent Consultant/Contractor

First-Aid Beauty Skincare
11.2020 - 01.2022

Server/Bartender

Cantina Louie
01.2020 - 01.2024

Highschool Diploma - Dance

Douglas Anderson School of Arts

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