Results-driven sales professional with 8+ years of experience in B2C high-ticket sales. Skilled in managing sales pipelines, cold calling, CRM systems, and closing. Strong in customer service, objection handling, appointment setting, and time management. Collaborative team player with a proven track record of exceeding goals.
Overview
13
13
years of professional experience
1
1
Certification
Work History
National Sales Consultant
Nuvia Dental Implant Center
10.2024 - Current
Consistently achieved and exceeded monthly KPIs and sales goals
Conducted 5–7 virtual, face-to-face sales presentations daily for patients seeking full-mouth or single-arch permanent dental implants with patients all across the U.S.
Managed patient accounts from initial consultation through medical clearance, with a strong emphasis on retention and getting them to the surgery center
Utilized platforms such as Doxy, Zoho, Google Calendar, Google Voice, and Clique to facilitate effective communication, CRM, and team collaboration
Maintained ongoing follow-up with patients who were unable to attend scheduled consultations to encourage re-engagement and patients who could not afford treatment
Participated in monthly sales training sessions to continuously enhance skills and stay updated on best practices
Account Executive
Dentsply Sirona, Byte
05.2020 - 10.2024
Conducted 15–30 minute treatment plan consultations, managing 6–7 scheduled calls per day while concurrently handling customer communications via email and text
Maintained top performance with over 45% conversion, top 5 in revenue, and top 5 in AOV year over year
Achieved top 10 in company in units month over month with over 200 clear aligners sold
Managed a pipeline of 300+ leads using CRM tools, with 20-30 new leads daily. Conducted follow-up communications via phone, email, and text to effectively sell treatment plans and drive patient conversions
Utilized communication and CRM platforms including Slack, Teams, Salesforce, Bookings, and Five9 to support team collaboration and customer relationship management.
Interim Sales Manager
Dentsply Sirona, Byte
09.2023 - 03.2024
Lead a team of 12+ sales advisors, consistently surpassing 100% to goal
Co-developed and conducted new hire training, playing a pivotal role in team onboarding
Initiated team gatherings to cultivate a positive and motivated sales culture
Collaborated regularly with the VP of Sales to identify areas for improvement and develop strategies to drive performance and achieve monthly and quarterly targets
Account Executive/Team Lead
Dentsply Sirona, Byte
05.2020 - 09.2022
Promoted to team lead within 90 days of employment, voted new hire MVP within first 30 days
Maintained top performance with over 45% conversion, top 5 in revenue, and top 5 in AOV year over year
Achieved top 10 in the company in units month over month with over 200 clear aligners sold
Assisted manager in managerial duties including but not limited to; training, one on ones, and process development for each individual rep
Sales Team Lead
Dentsply Sirona, Byte
05.2020 - Current
Promoted to team lead within 90 days of employment, voted new hire MVP within first 30 days
Maintained top performance with over 45% conversion, top 5 in revenue, and top 5 in AOV year over year
Achieved top 10 in the company in units month over month with over 200 clear aligners sold
Assisted manager in managerial duties including but not limited to; training, one on ones, and process development for each individual rep
Account Executive
LaserAway
04.2020 - 05.2020
Consistently achieved a 45% conversion rate while meeting or exceeding 100% of revenue targets on a monthly basis
Led one-on-one Google Meet virtual consultations, managing a high volume of 6-20 consultations daily with efficiency and professionalism
Performed high-volume cold calling, making 200+ dials daily, while ensuring consistent follow-up through text and email communications
Mastered and constantly improved sales prospecting, follow-up and upsell processes
Negotiated pricing, contracts, and terms with key clients to secure new business
Increased sales revenue by establishing and nurturing long-term client relationships
Studio Director
Amazing Lash
01.2016 - 04.2020
Streamlined operations and managed finances, resulting in a 300-member increase and a significant reduction in employee turnover
Created and implemented sales training programs for front desk and stylist staff, achieving a 50% closing rate and monthly retail goals of $5,000
Led all HR, accounting, recruiting, and marketing initiatives to enhance studio performance
Reduced employee retention by 180% with the amazing lash studio average nationwide being 250%, and maintained the best closing percentage in Utah at 48% month over month
Clinic Administrator
Massage Envy Spa
01.2012 - 01.2016
Advanced from Front Desk Sales Associate to Assistant Manager within one year, maintaining a 50% monthly closing rate selling monthly memberships
Evaluated staff performance and implemented operational improvements based on client feedback
Opened and closed clinic daily while also covering shifts when needed
Served as first point of contact with new and returning patients.
Scanned and filed patient documents and files to provide accurate information to clinic staff.
Education
Trade school - Esthetics
UCMT
Salt Lake City, UT
06.2014
High school diploma -
Cottonwood High
Salt Lake City, UT
06.2012
Skills
Sales Presentations
Pipeline Management
High-Ticket Sales ($2,000-$50,000)
Problem-Solving & Objection Handling
Time Management
Presentation & Closing
Relationship building
CRM software
Client relationship management
Account management
Sales coaching
Certification
Master Esthetician License - Utah Board of Cosmetology.
CPR/AED Certification – American Heart Association or Red Cross.
Infection Control Certificate – State board approved providers or relevant associations.
Timeline
National Sales Consultant
Nuvia Dental Implant Center
10.2024 - Current
Interim Sales Manager
Dentsply Sirona, Byte
09.2023 - 03.2024
Account Executive/Team Lead
Dentsply Sirona, Byte
05.2020 - 09.2022
Sales Team Lead
Dentsply Sirona, Byte
05.2020 - Current
Account Executive
Dentsply Sirona, Byte
05.2020 - 10.2024
Account Executive
LaserAway
04.2020 - 05.2020
Studio Director
Amazing Lash
01.2016 - 04.2020
Clinic Administrator
Massage Envy Spa
01.2012 - 01.2016
Trade school - Esthetics
UCMT
High school diploma -
Cottonwood High
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