Luke Pittman
Sandy,UT
Summary
Dynamic sales professional with a proven track record at Glide Window Washing, excelling in client relationship management and customer satisfaction. Skilled in team training and operational oversight, I consistently generated additional sales opportunities while enhancing service delivery. My strong interpersonal communication skills fostered lasting client connections, driving repeat business and loyalty.
Overview
6
6
years of professional experience
Work History
Sales Representative
Glide Window Washing
01.2025 - 09.2025
- Developed and maintained strong client relationships to enhance customer satisfaction and retention.
- Conducted on-site assessments to identify client needs and recommend appropriate window cleaning solutions.
- Trained new team members on operational procedures and safety standards for efficient service delivery.
- Oversaw daily operations, ensuring adherence to quality standards and timely project completion.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
Kitchen Manager
Salt City Burger
06.2019 - 07.2022
- Managed kitchen operations, ensuring compliance with health and safety standards.
- Trained and supervised kitchen staff, enhancing team performance and efficiency.
- Developed and implemented menu items, focusing on quality and customer satisfaction.
- Streamlined inventory management processes to reduce waste and improve cost control.
- Conducted regular quality checks on food items to maintain consistent standards.
- Led efforts in maintaining kitchen cleanliness and organization, fostering a positive work environment.
- Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
- Enhanced customer satisfaction with attentiveness to dietary restrictions and allergen concerns in menu offerings.
Cashier
Salt City Burger
06.2019 - 07.2022
- Processed customer transactions efficiently using point-of-sale system.
- Maintained accurate cash drawer balances and resolved discrepancies promptly.
- Provided exceptional customer service, addressing inquiries and resolving issues swiftly.
- Trained new staff on register operations and customer engagement techniques.
- Welcomed customers and helped determine their needs.
- Built relationships with customers to encourage repeat business.
Education
High School Diploma -
Brighton High School
Cottonwood Heights, UTBachelor of Science - Construction Management
Utah Valley University
Orem, UT05-2028
Skills
- Client relationship management
- Customer satisfaction improvement
- Team training and development
- Cash handling accuracy
- Customer service excellence
- Operational oversight
- Customer service
- Customer relations
- Customer relationship building
- Interpersonal communication skills
- Product and service knowledge
- Sales closing
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Sales Representative
Glide Window Washing
01.2025 - 09.2025
Kitchen Manager
Salt City Burger
06.2019 - 07.2022
Cashier
Salt City Burger
06.2019 - 07.2022
High School Diploma -
Brighton High School
Bachelor of Science - Construction Management
Utah Valley University