Alexis Norwood
Summary
Knowledgeable Shift Manager proficient in scheduling, money handling and team management. Successful at overseeing all areas of operations. Makes adjustments to scheduling and task prioritization to keep assignments and projects on schedule.
Overview
10
10
years of professional experience
Work History
Shift Manger
McDonald’s
West Monroe, AL
05.2016 - Current
- Supervised team members during peak hours to ensure efficient operations.
- Managed inventory levels and organized stock in the kitchen area.
- Trained new employees on company policies and food safety standards.
- Scheduled staff shifts to meet operational needs and maintain coverage.
- Resolved customer complaints promptly to enhance service satisfaction.
- Managed daily cash intake by counting out registers and tabulating profits.
Education
West Monroe High School
West Monroe, LouisianaSkills
- Employee scheduling
- Labor cost management
- Staff training
- Inventory management
- Cash handling
- Food safety
- Time management
- Opening procedures
- Sales goals achievement
- Team leadership
- Team development
- Staff development
- Team building
- Staff motivation
- Conflict resolution
- Multitasking abilities
- Financial reporting
- Workforce planning
- Customer service
Timeline
Shift Manger
McDonald’s
05.2016 - Current
West Monroe High School