ALEXIS N. PUTRELO
Summary
Customer service professional with a robust foundation in delivering exceptional service within dynamic and fast-paced environments. I possess a proven ability to efficiently manage multiple tasks while ensuring meticulous attention to detail and quality. I am recognized for my strong teamwork and adaptability, which facilitate seamless operations and foster customer satisfaction.
Overview
5
5
years of professional experience
Work History
To-Go Server
Texas Roadhouse
09.2024 - Current
- Maintained timely communication with both kitchen staff and customers regarding any potential delays or issues, ensuring transparency and managing expectations effectively.
- Demonstrated excellent communication skills when interfacing with customers over the phone or in-person, resulting in positive feedback and repeat business.
- Provided expert knowledge of menu items and ingredients when interacting with customers, facilitating informed decision-making for their meal choices.
- Managed multiple orders simultaneously while maintaining attention to detail, ensuring proper packaging and presentation for each item.
Retail
SXC Boutique
01.2024 - Current
- Experienced in retail with solid customer service skills, efficient in inventory management, cash handling, and providing product advice
- Proficient in transactions and addressing customer inquiries
Door to Door Sales
Lumio
01.2024 - Current
- Experienced in direct sales of solar panels, skilled in building connections with customers
- Maintained positive customer relationships and promoted sustainability
Host/Server
Creekview Restaurant
01.2023 - 01.2024
- Managed reservations and created a welcoming atmosphere
- Provided excellent customer service and managed orders efficiently
Phi Sigma Sigma Risk Management Chairman
Coastal Carolina University
01.2023 - 01.2024
- Responsible for making sure members in the chapter are safe and following the rules that they are supposed to
Entrepreneur Hair Braider
Glen Park Art Festival
07.2021 - 07.2022
- Set-up a tent for hair braiding, based my rates on fair market value, and managed a cash box
- Solicited business and developed a strong network of clients
- Made good connections with people in my community while doing this
Food Runner/Busser
Transit Valley Country Club
01.2021 - 01.2022
- Bussed at Transit Valley Country Club
Coffee Shop Manager
Billies' Blend Coffee Shop
01.2020 - 01.2022
- Trained and scheduled a team of students
- Ensured customer satisfaction
- This taught me how to schedule
Lifeguard
Transit Valley Country Club
01.2020 - 01.2022
- Supervised public pools
- Gained parents as clients for my hair-braiding business
- CPR and First Aid certified
Lifeguard
Clearfield Town Pool
01.2020 - 01.2022
- Supervised public pools
- Gained parents as clients for my hair-braiding business
- CPR and First Aid certified
Education
Bachelor of Science - Business Management and Real Estate
Coastal Carolina University
Conway, SC05.2026
Advanced Regents Diploma -
Williamsville South High School
Williamsville, NY06.2022
Skills
- Strong multitasking
- Sense of urgency
- Adaptable mindset
- Memory retention
- Service prioritization
Volunteer Experience
- Relay for Life of Coastal Carolina University, 2023, 2024, Fundraised and walked for cancer patients.
- Love Blue Beach Clean Up, 2023, 2024, Clean up any garbage from the beach.
- Students of the Year, 2022, Planned fundraising events for the Leukemia and Lymphoma Society.
Timeline
To-Go Server
Texas Roadhouse
09.2024 - Current
Retail
SXC Boutique
01.2024 - Current
Door to Door Sales
Lumio
01.2024 - Current
Host/Server
Creekview Restaurant
01.2023 - 01.2024
Phi Sigma Sigma Risk Management Chairman
Coastal Carolina University
01.2023 - 01.2024
Entrepreneur Hair Braider
Glen Park Art Festival
07.2021 - 07.2022
Food Runner/Busser
Transit Valley Country Club
01.2021 - 01.2022
Coffee Shop Manager
Billies' Blend Coffee Shop
01.2020 - 01.2022
Lifeguard
Transit Valley Country Club
01.2020 - 01.2022
Lifeguard
Clearfield Town Pool
01.2020 - 01.2022
Advanced Regents Diploma -
Williamsville South High School
Bachelor of Science - Business Management and Real Estate
Coastal Carolina University