Alexis Parker
Sandy,UT
Summary
Results-driven professional with extensive experience in financial management and strategic planning. Demonstrated ability to optimize inventory, manage budgets, and contribute to company-wide processes, ensuring seamless operations and improved fiscal oversight.
Overview
6
6
years of professional experience
Work History
Store Manager
Hot Dog on a Stick
Sandy, Utah
06.2023 - Current
- Achieved a 300% increase in positive reviews through effective customer engagement strategies.
- Retained 40% of regular customers, fostering loyalty and driving repeat business.
- Oversaw inventory management and conducted stock assessments to optimize supply levels.
- Managed financial accounting, sales budgets, and profit/loss reporting to enhance fiscal oversight.
- Revitalized location post-COVID closure through extensive cleaning and construction work.
- Contributed to company-wide conversion process following buy-out to ensure smooth integration.
Credit Card Specialist
ACT Technology
Logan, Utah
01.2022 - 03.2023
- Excelled as top consultant with Bank of America for 7 months upholding 97% customer satisfaction while addressing 8000 customers and securing 30% improved complaint resolution relative to average.
- Maintained thorough understanding of over 200 policies to ensure adherence to company procedures and legal requirements.
- Guided customers through financial crises, ensuring account protection against scammers.
- Trained new hires on best practices and compliance protocols.
Sandwich Shift Lead
Subway
Sandy, Utah
01.2021 - 01.2022
- Delivered superior customer service focused on quality and meeting customer needs, increasing sales by 3%
- Educated customers on ingredients and preparation techniques to enhance their ordering experience.
- Enforced health code guidelines during COVID-19 to ensure customer safety and compliance.
Education
High School Diploma -
Alta High School
Sandy, UT05-2021
Skills
- Financial management and budgeting
- Cost management
- Data interpretation
- Policy and procedure development
- Complaint resolution
- Team leadership and adaptability
Timeline
Store Manager
Hot Dog on a Stick
06.2023 - Current
Credit Card Specialist
ACT Technology
01.2022 - 03.2023
Sandwich Shift Lead
Subway
01.2021 - 01.2022
High School Diploma -
Alta High School