Summary
Overview
Work History
Education
Skills
Timeline

Alexis Patterson

Malverne

Summary

Dynamic and detail-oriented professional with extensive experience in customer service at Walmart and CVS Pharmacy. Proven ability to enhance customer satisfaction through effective communication and efficient cash handling. Skilled in team leadership and conflict resolution, ensuring a positive shopping experience while maintaining safety and adherence to store policies.

Overview

4
4
years of professional experience

Work History

Store Associate

Walmart
08.2024 - Current
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
  • Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
  • Worked closely with fellow associates to create a positive work environment, fostering teamwork and mutual support.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Assisted with inventory management, ensuring accurate counts and proper storage of products.
  • Assisted in setting up in-store displays and signage for seasonal promotions, attracting customer attention.
  • Trained new associates in customer service protocols, enhancing team efficiency and consistency.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.

Catering Assistant

Auxiliary Services
02.2024 - 05.2024
  • Provided friendly, courteous service to create memorable moments for guests.
  • Cleaned and organized kitchen stations to promote team efficiency.
  • Collaborated with team members to execute seamless catering events for clients.
  • Coordinated closely with other staff members during events for smooth service delivery.
  • Maintained strict adherence to food safety guidelines, preventing any potential health risks or violations.
  • Maintained professional demeanor under pressure during high-stress situations, contributing to overall success of catered events.

Store Associate

CVS Pharmacy
08.2021 - 08.2022
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
  • Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
  • Increased customer satisfaction by providing efficient and friendly service while handling transactions.
  • Resolved customer inquiries and issues promptly, demonstrating excellent communication skills.
  • Handled cash register operations accurately, balancing drawers at the end of each shift.
  • Answered questions about store policies and addressed customer concerns.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Provided exceptional customer service by actively engaging with shoppers and offering assistance as needed.

Education

No Degree - Creative Writing

SUNY College At Oswego, Oswego, NY
  • Oswego State Pagan Association (Vice President and Treasurer)

High School Diploma -

William Floyd High School, Mastic, NY
06-2022
  • Environmental Science Club Member
  • Literary Magazine Writer
  • Guitar Ensemble Member
  • Advance Regents Diploma Recipient
  • Tri-M Musical Honors Society Member
  • Enigma Literary Scholarship Recipient
  • Tri-M Scholarship Recipient

Skills

  • Customer service
  • Customer assistance
  • Cash handling accuracy
  • Detail-Oriented Focus
  • Analytical Problem-Solving
  • Patience and empathy demonstration
  • Team leadership
  • Efficient Stock Management
  • Safety oversight
  • Adherence to store policies
  • Conflict resolution
  • Essential Digital Literacy

Timeline

Store Associate - Walmart
08.2024 - Current
Catering Assistant - Auxiliary Services
02.2024 - 05.2024
Store Associate - CVS Pharmacy
08.2021 - 08.2022
SUNY College At Oswego - No Degree, Creative Writing
William Floyd High School - High School Diploma,

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Alexis Patterson