Alexis Pedroza
Greenville,TX
Summary
Proven Inside Sales Manager at Sourcingpartner Inc, adept in motivational leadership and market share growth. Excelled in building client relationships and leading sales teams to surpass targets through strategic sales tracking and effective communication. Achieved notable conversion rate improvements by optimizing sales scripts and fostering cross-functional collaboration.
Overview
7
7
years of professional experience
Work History
Inside Sales Manager
Sourcingpartner Inc
04.2024 - Current
- Developed strong relationships with clients through consistent communication and exceptional customer service.
- Liaised with clients via email or phone to identify and address needs, growing existing accounts through cross-selling.
- Managed sales specialists by coaching on effective sales techniques, monitoring performance and offering helpful feedback.
- Managed a high-performing inside sales team to exceed company targets and quotas consistently.
- Set and exceeded inside sales goals by establishing ambitious targets and motivating sales representatives.
- Evaluated and optimized sales scripts to maintain relevance in response to market changes, resulting in a higher conversion rate.
- Worked closely with other departments to promote products and marketing campaigns.
- Updated accounts and maintained long-term relationships with clients.
Call Center Representative
Sourcingpartner Inc.
05.2023 - 03.2024
- Developed strong relationships with clients through consistent communication and exceptional customer service.
- Liaised with clients via email or phone to identify and address needs, growing existing accounts through cross-selling.
- Managed sales specialists by coaching on effective sales techniques, monitoring performance and offering helpful feedback.
- Managed a high-performing inside sales team to exceed company targets and quotas consistently.
- Set and exceeded inside sales goals by establishing ambitious targets and motivating sales representatives.
- Evaluated and optimized sales scripts to maintain relevance in response to market changes, resulting in a higher conversion rate.
- Worked closely with other departments to promote products and marketing campaigns.
- Updated accounts and maintained long-term relationships with clients.
Fleet Manager
DHS Trucking
10.2021 - 06.2022
- Maintained accurate records of all vehicles'' registration, insurance policies, maintenance logs, and other relevant documentation for easy access during audits or inspections.
- Inspected vehicles and requested maintenance tasks be completed within specific timeframes.
- Positively interacted with drivers, upper management and shop department, which helped improve overall communication.
- Increased fleet efficiency by implementing preventive maintenance programs and scheduling regular vehicle inspections.
HR Administrative Assistant
Outdoor Home Living
02.2018 - 09.2021
- Efficiently managed personnel files, ensuring all documents were up-to-date and in compliance with legal requirements.
- Acted as a reliable point of contact for employees seeking information on company policies, benefits, or general HR matters.
- Supported payroll processing by accurately tracking time and attendance records, reporting discrepancies to management as needed.
- Assisted managers in handling employee relations issues through thorough documentation, investigation, and mediation when necessary.
Education
High School Diploma - Basic Studies
Sunset High School
Dallas, TXSkills
- Motivational Skills
- Sales Team Leadership
- Account Management
- Sales Tracking
- Market Share Growth
- Competitor research
- Cross-Functional Collaboration
- Product branding
- Marketing
- Customer Service Management
- Time Management
- Sales coordination
- Reliability
- Effective Communication
- Adaptability and Flexibility
Languages
Spanish
Native or Bilingual
Timeline
Inside Sales Manager
Sourcingpartner Inc
04.2024 - Current
Call Center Representative
Sourcingpartner Inc.
05.2023 - 03.2024
Fleet Manager
DHS Trucking
10.2021 - 06.2022
HR Administrative Assistant
Outdoor Home Living
02.2018 - 09.2021
High School Diploma - Basic Studies
Sunset High School
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