Alexis Pereira
Houston,TX
Summary
Resourceful Legal Assistant known for high productivity and efficient task completion. Possess specialized skills in legal research, document drafting, and case management. Strong multi-tasker skilled in communication, time management, and problem-solving to deliver impactful support in fast-paced environments. Previous work has improved focused comprehension to accomplish projects and meet company goals, along with meeting concurrent deadlines and expectations.
Overview
4
4
years of professional experience
Work History
Head Legal Assistant
CAMSEB Professional Services
Houston, TX
12.2021 - 08.2024
- Created and managed filing systems for easy access to records and documents.
- Maintained inventory of office supplies and ordered new materials as needed.
- Reviewed and prepared legal documents, such as contracts, pleadings, motions, briefs, memoranda of law and discovery requests.
- Attended hearings with counsel and recorded minutes from the proceedings.
- Answered phones promptly while providing courteous customer service.
- Updated databases with new information received from attorneys or clients.
- Maintained client confidentiality in all matters.
- Assisted with document production and deposition preparation.
- Ensured that all paperwork was properly filed according to established procedures.
- Processed incoming mail on a daily basis.
- Proofread drafts of legal documents for accuracy in grammar and punctuation.
- Scanned physical documents into electronic format for storage in a secure database system.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Monitored inventory levels and placed orders when needed.
- Maintained filing system for records, correspondence and other documents.
- Provided training to new hires on office policies and procedures.
- Maintained a high level of professionalism when dealing with difficult customers.
- Answered customer inquiries via phone, email, and chat.
- Developed strong relationships with customers by providing personalized assistance and support.
- Conducted regular follow-up calls with customers after resolving their issues.
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
- Answered inbound calls, chats and emails to facilitate customer service.
- Updated system with order specifics and customer details, preferences, and billing information.
Sales Associate
James Avery
Houston, TX
05.2021 - 02.2022
- Answered customer inquiries via phone, email, and chat.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Identified opportunities for upselling additional products or services based on customer needs.
- Provided accurate information about products and services to customers.
- Answered customer inquiries and provided accurate information regarding products and services.
- Answered inbound calls, chats and emails to facilitate customer service.
- Improved product knowledge on continuous basis to provide optimal service and achieve sales quotas.
- Determined accurate prices for customer services, consistently searching for deals and best prices.
Server, Host, Cashier
Mambo Seafood
Houston, TX
07.2020 - 10.2021
- Took orders from customers accurately and in a timely manner.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Monitored dining room for cleanliness and proper set-up at all times.
- Assisted in training new servers.
- Followed health safety guidelines when preparing and serving food products.
- Monitored cash handling procedures to ensure accuracy and security.
- Followed cash handling procedures when accepting payments from customers.
- Greeted guests warmly upon arrival, seating them promptly.
- Verified reservations and wait times with customers.
- Performed light cleaning duties, such as wiping down tables or sweeping floors.
- Created an enjoyable atmosphere by engaging in friendly conversation with guests.
- Provided menus to customers and answered questions regarding menu items.
- Handled cash payments and reconciled daily transactions accurately.
- Assisted servers in bussing tables when needed during busy periods.
- Ensured compliance with health and safety regulations at all times.
- Checked identification of customers prior to serving alcoholic beverages.
- Answered telephone to provide dining information and take reservations.
- Developed long-term relationships with customers to increase opportunities for repeat business.
- Performed regular restroom checks to restock supplies and handle minor cleaning.
- Utilized POS system to total meal costs and add taxes for final bill calculation.
Education
Macarthur High School
Houston, TX06-2020
Associate of Arts -
Lone Star College System
Spring, TXSkills
- MS Office proficient
- Office Management
- Document Control
- Data Management
- Billing Statements
- Proofreading
- Confidentiality
- Interviewing Clients
- Fast Learner
- Legal writing
- Client Relations
- File Organization
- Client service and support
- Case Management
- Legal Research
- Calendar Management
- Administrative assistance
- Time Management
- Verbal and written communication
- Appointment Scheduling
- Office Administration
- Invoice Processing
- Mail handling
- Multitasking and prioritization
- Scheduling and calendar management
- Documentation and Recordkeeping
- Document organization
- Filing
- Digital Archiving
- Human Resources Management (HRM)
Languages
Spanish
Native/ Bilingual
Timeline
Head Legal Assistant
CAMSEB Professional Services
12.2021 - 08.2024
Sales Associate
James Avery
05.2021 - 02.2022
Server, Host, Cashier
Mambo Seafood
07.2020 - 10.2021
Macarthur High School
Associate of Arts -
Lone Star College System