Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Alexis Perez

Middletown

Summary

Detail-oriented healthcare professional with experience as a Medical Assistant and Client Support Specialist. Proven success in customer service, ensuring positive client experiences while handling medical records, maintaining HIPAA compliance, and supporting clinical and administrative workflows. Recognized for accuracy, confidentiality, and strong communication skills.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Medical Assistant

Aizer Health Center
02.2024 - Current
  • Collected patient medical histories and ensure timely, accurate data entry into electronic records
  • Assisted in administrative duties including filing, scanning, and organizing records.
  • Communicated with healthcare providers to ensure completeness and accuracy of patient information.


Client Support Specialist

State Farm
12.2021 - 12.2023
  • Maintained accurate client records and ensured all documentation complied with regulations.
  • Provided customer support for policy inquiries, billing, claims, and account management.
  • Educated clients on products, processed transactions, maintained accurate records, and supported agents in daily operations.

Education

Diploma -

John Jay Senior High School
East Fishkill, NY
06.2021

Bachelor's Degree - Counseling Psychology

Capella University
Minneapolis, MN

Skills

  • Medical Records management
  • HIPAA Compliance
  • Electronic Health Records
  • Data Entry & Accuracy
  • Customer service

Certification

CPR Certified

Timeline

Medical Assistant

Aizer Health Center
02.2024 - Current

Client Support Specialist

State Farm
12.2021 - 12.2023

Diploma -

John Jay Senior High School

Bachelor's Degree - Counseling Psychology

Capella University

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