Alexis Perez
Las Cruces
Summary
Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Payroll Specialist
Blattner Energy
Avon, MN
10.2024 - Current
- Executed payroll operations for a workforce exceeding 500+ employees to maintain compliance with applicable laws and regulations.
- Provided customer service to employees regarding payroll inquiries and issues.
- Conduct regular audits of payroll records, identifying discrepancies and ensuring timely corrections.
- Collaborate with HR to resolve employee inquiries regarding payroll issues and benefits deductions.
- Utilized Workday, JDE, and ADP platforms to enhance operational efficiency and support workforce management.
- Collaborated with HR to ensure compliance with federal and state regulations regarding employee compensation.
- Oversaw payroll processing functions while ensuring adherence to labor laws and internal policies.
- Mentor junior staff on payroll procedures, fostering a culture of knowledge sharing and continuous improvement.
Accounting Clerk II
Sierra Lobo
Las Cruces
08.2022 - Current
- Manage payroll for 400+ employees across multiple states, ensuring compliance with tax laws and union regulations while resolving discrepancies.
- Understand and apply union and non-union pay structures, including prevailing wage.
- Create new hire profiles in two payroll databases, ensuring accuracy and compliance.
- Maintain accurate files and records, ensuring compliance with company policies.
- Perform data entry and retrieve financial information for accurate reporting.
- Process financial data entry, maintain accurate records, and conduct thorough research on freight invoices and stock issues to meet critical deadlines.
- Coordinate third-party billing and invoicing, working closely with internal teams to ensure accurate and timely financial transactions.
- Implement cost and schedule practices for receipt transactions, optimizing material and supply management while adhering to P-card and FAR policies.
Payroll/HR Coordinator
LE Electric Inc
Las Cruces
11.2021 - 07.2022
- Coordinated onboarding activities such as orientation, paperwork completion, and new hire training.
- Served as a resource for employees regarding questions about benefits eligibility or coverage.
- Assisted with payroll processing by verifying hours worked and ensuring accuracy of wages.
- Monitored employee performance, attendance, and absences to ensure compliance with policies.
- Ensured compliance with all labor laws related to hiring practices and working conditions.
- Prepared documents for unemployment claims hearings or other administrative proceedings.
- Resolved payroll discrepancies in a timely manner with excellent customer service skills.
- Handled sensitive employee information in accordance with privacy regulations.
- Processed terminations by calculating final wages accurately and ensuring payments were made on time.
- Processed garnishments and communicated garnishment information to all parties.
- Generated reports on payroll data to ensure accuracy of information.
- Processed payrolls for over 500 employees.
- Balanced cash and payroll accounts.
- Managed the implementation of new policies related to wages, benefits, deductions, garnishments and tax liabilities.
- Coordinated with third party vendors regarding 401K contributions or health insurance payments.
- Provided customer service support to employees regarding their paychecks or inquiries about taxes or deductions.
- Assisted with year-end processing including W2s forms preparation.
Insurance Agent
Farmers Insurance District 11
Las Cruces
05.2021 - 11.2021
- Demonstrated excellent communication skills when discussing insurance policies with customers to ensure they were fully informed of their coverage options.
- Used company software to analyze customer coverage needs, write quotes, and issue policies.
- Built and maintained relationships with clients to support satisfaction.
- Developed strong customer service skills while working as an Insurance Agent, including problem resolution and conflict management.
- Interpreted insurance policies and explained coverage to clients.
- Analyzed clients’ current insurance policies and suggested additions or other changes.
- Contacted prospective and current clients via telephone to provide quote and policy information.
- Explained features, advantages and disadvantages of various policies to promote sale of insurance plans.
- Accurately processed payments from customers for policy premiums and other fees associated with the policy.
- Set appointments with prospective clients to present suitable insurance packages.
- Customized insurance programs to suit individual customer needs.
- Followed up with clients to determine satisfaction with received services.
- Acquired knowledge of various types of insurance products, such as life, health, property, casualty and auto insurance.
- Managed high-volume caseload proficiently with new business sales and renewals.
- Successfully completed continuing education courses related to state laws regarding insurance products.
Administrative Assistant/Payroll Assistant
Caliper Construction
Las Cruces, NM
06.2020 - 04.2021
- Answered phone calls, directed inquiries to appropriate personnel, responded to customer requests in a timely manner.
- Provided administrative support to management staff, including scheduling meetings and appointments, preparing agendas, taking minutes, and maintaining records.
- Maintained calendars and schedules to set appointments for management team.
- Processed incoming mail and distributed to relevant departments or individuals.
- Built and maintained relationships with vendors and other external contacts.
- Organized monthly expense reports according to company policies and procedures.
- Operated office equipment, such as fax machines, copiers, and phone systems and arranged for repairs when equipment malfunctions.
- Verified accuracy of timesheets and other pay related documents prior to processing payroll.
- Maintained employee records, including new hires, terminations and changes in status according to payroll policies.
- Answered employee questions related to payroll to quickly resolve issues.
- Maintained payroll records, adhering to compliance regulations and internal policies.
- Responded to employee inquiries to clarify payroll issues regarding wages, deductions and taxes.
- Processed new hire paperwork and documents.
- Verified timekeeping records and handled any discrepancies with employees.
- Issued paychecks on designated pay dates to avoid employee dissatisfaction.
Accounts Receivable and Billing Specialist
Mesilla Valley Transportation
Las Cruces
03.2018 - 06.2020
- Verified accuracy of invoices prior to sending out to customers for payment processing.
- Prepared journal entries for all credit card transactions on a daily basis.
- Coordinated with other departments regarding customer’s payment information when necessary.
- Managed collections process by following up on past due accounts via phone calls and emails.
- Utilized various software programs such as Microsoft Excel, QuickBooks, and Salesforce CRM system for data entry purposes.
- Participated in internal audits related to Accounts Receivable and Billing activities.
- Worked closely with sales team members to address any billing inquiries or disputes promptly.
- Processed customer credits and refunds, as well as recorded adjustments to customer accounts.
- Assisted in the preparation of monthly financial statements, including accounts receivable and billing activities.
- Reconciled discrepancies between general ledger and Accounts Receivable sub-ledger systems.
- Maintained accurate records of customer invoices and payments to ensure timely collection of receivables.
- Investigated billing problems or discrepancies brought forward by customers in a timely manner.
- Collected outstanding payments from customers and handled customer inquiries promptly.
- Contacted customers by mail or telephone concerning past due balances.
- Reconciled accounts receivable ledger to support accuracy and completeness of customer payments.
- Regularly updated customer contact information and payment records.
- Answered questions from vendors, employees and customers about bills, paychecks, and invoices.
Indexing Specialist
Mesilla Valley Transportation
Las Cruces
02.2018 - 03.2018
- Collaborated with other departments to ensure that all data was indexed correctly and efficiently.
- Optimized existing indexes based on user feedback, ensuring a high level of satisfaction from customers.
- Conducted research into emerging technologies related to indexing systems in order to stay current with industry trends.
- Monitored system performance metrics, identifying areas where improvements could be made.
- Analyzed existing indexes for accuracy and completeness, making necessary corrections when needed.
- Troubleshot technical issues related to indexing systems, resolving them in a timely manner.
- Utilized advanced software tools to develop searchable databases and indices.
- Maintained accurate records of indexing activities and provided periodic reports as requested by management.
- Identified potential problems with indexing processes and developed solutions to improve efficiency.
Education
Associate of - Pre-Business
New Mexico State University
Las Cruces, NM, US05-2025
High School Diploma -
Dexter High School
US05-2014
Skills
- Payroll processing
- Payroll administration
- Accounts receivable
- Telephone and email etiquette
- Exceptionally organized
- Processing wage withholding orders
- ADP
- Ten-key operator
- Data imports
- Multi-state payroll
- Proficient in JDE
- Processing garnishments
- Exceptional Microsoft Excel skills
Certification
Notary Public, 2020-08-01 to 2028-08-01
Languages
Spanish
Native or Bilingual
Timeline
Payroll Specialist
Blattner Energy
10.2024 - Current
Accounting Clerk II
Sierra Lobo
08.2022 - Current
Payroll/HR Coordinator
LE Electric Inc
11.2021 - 07.2022
Insurance Agent
Farmers Insurance District 11
05.2021 - 11.2021
Administrative Assistant/Payroll Assistant
Caliper Construction
06.2020 - 04.2021
Accounts Receivable and Billing Specialist
Mesilla Valley Transportation
03.2018 - 06.2020
Indexing Specialist
Mesilla Valley Transportation
02.2018 - 03.2018
Associate of - Pre-Business
New Mexico State University
High School Diploma -
Dexter High School