Alexis Perry
St. Petersburg,FL
Summary
Dedicated Customer Service Representative providing exceptional customer service through active listening and problem solving.
Overview
5
5
years of professional experience
Work History
Customer Service Cashier
Target
07.2017 - 07.2018
- Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
- Collaborated with team members to ensure smooth operations during peak hours.
- Streamlined the checkout process for faster service and improved customer experience.
Office Assistant/Receptionist
Tax Kings
10.2016 - 07.2017
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Streamlined communication between departments for better collaboration and increased productivity.
- Expedited document processing with accurate data entry and timely filing.
Dispatcher
Pro Transport
01.2016 - 01.2017
- Maintained accurate records of all dispatched calls, improving data tracking for future analysis.
- Consistently met performance metrics for call handling, contributing to the overall success of the department.
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
Customer Service Cashier
Walmart
06.2015 - 07.2015
- Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
- Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.
Housekeeper
Tradewinds Island Grand Resort
05.2013 - 07.2015
- Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
Education
High School Diploma -
Largo High School
Largo, FL06.2011
Skills
- Customer Service
- Customer Complaint Resolution
- Payment Collection
- Product Knowledge
- Cash Handling
- Customer Satisfaction
- Account Management
- Data entry proficiency
- Customer Relationship Management (CRM)
Timeline
Customer Service Cashier
Target
07.2017 - 07.2018
Office Assistant/Receptionist
Tax Kings
10.2016 - 07.2017
Dispatcher
Pro Transport
01.2016 - 01.2017
Customer Service Cashier
Walmart
06.2015 - 07.2015
Housekeeper
Tradewinds Island Grand Resort
05.2013 - 07.2015
High School Diploma -
Largo High School