Alexis Pitts
Atlanta,Ga
Summary
To obtain a job that best fit my experiences
Overview
6
6
years of professional experience
Work History
Sales Associate
Starship Enterprises
05.2024 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Customer Service Representative
Walmart
04.2022 - 12.2023
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Membership Clerk
Boys & Girls Club
12.2018 - 05.2020
- Enhanced member satisfaction by promptly addressing inquiries and efficiently resolving issues.
- Provided exceptional customer service by actively listening to member concerns and offering appropriate solutions or referrals as needed.
- Optimized member registration process by implementing an online form that simplified the sign-up experience for new members.
- Served as a knowledgeable resource for potential members seeking information about benefits, fees, policies, and procedures related to joining the organization.
- Managed communication with members through newsletters, emails, and social media platforms to keep them informed about upcoming events and initiatives.
Education
Tri-Cities High School
05.2014
Skills
- Time management
- Customer service
- Computer tech
- Adaptability
- Organization
- Communication
- Leadership
- Dependability
- Multitasking abilities
Timeline
Sales Associate
Starship Enterprises
05.2024 - Current
Customer Service Representative
Walmart
04.2022 - 12.2023
Membership Clerk
Boys & Girls Club
12.2018 - 05.2020
Tri-Cities High School