Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Prepared and administered medications
Performed medical records management, including filing, organizing and scanning documents.
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Obtained and documented patient medical history, vital signs and current complaints at intake.
Certified Medical Assistant
Christian Community Health Center
01.2022 - 06.2022
Sanitized, restocked, and organized exam rooms and medical equipment.
Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
Collected and documented patient medical information such as blood pressure and weight.
Prepared and administered medications
Hostess
Coopers Hawk Winery
01.2018 - 01.2022
Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
Proactively assisted servers during busy times, helping to expedite food delivery and maintain high levels of guest satisfaction throughout their meal.
Education
Associate of Science - General Studies
Malcom X College
Chicago, IL
05-2024
Professional Certificate - Medical Assistant
Midwest Career College
Evergreen Park, IL
05-2021
High School Diploma -
Morgan Park High School
Chicago, IL
06-2017
Skills
Patient Scheduling
Immunization Administration
Phlebotomy
Customer Service
EMR / EHR
Certification
Basic Life Support (BLS) - American Heart Association.
National Certified Medical Assistant (NCMA) - National Center for Competency Testing (NCCT).
Certified Medical Assistant/Patient Service Representative at Advocate Health CareCertified Medical Assistant/Patient Service Representative at Advocate Health Care
Clinical Nursing Supervisor- Hematology/Oncology and Surgical Oncology at Advocate Health CareClinical Nursing Supervisor- Hematology/Oncology and Surgical Oncology at Advocate Health Care