Summary
Overview
Work History
Education
Skills
Timeline
Alexis Porterfield

Alexis Porterfield

McDonough,USA

Summary

Hard working, dedicated professional committed to providing excellent customer service while furthering technical experience and knowledge. Proven ability to anticipate needs and deliver top-notch results in fast paced environments. Exhibits excellent organizational and problem solving skills. Works great in team environments and displaying strong work ethic.

Overview

9
9
years of professional experience

Work History

Senior Administrative Assistant

Boston Consulting Group
11.2021 - Current
  • Maintained confidentiality when handling sensitive information, protecting company interests and employee privacy.
  • Reviewed incoming communications for urgency or importance; prioritized correspondence accordingly for executive review or action.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Managed budgets and expenses, maintaining financial records for accurate reporting and analysis.
  • Served as a reliable point of contact for both internal and external stakeholders, demonstrating strong problem-solving skills to address any issues that arose.
  • Facilitated successful events, including conferences and workshops, through meticulous planning, coordination, and execution of logistics.

Underwriting Service Assistant

State Farm
03.2020 - 11.2021
  • Built strong relationships with clients, brokers, and other stakeholders through effective communication and prompt issue resolution.
  • Completed daily logs for management review.
  • Organized workload efficiently using time management skills to meet or exceed productivity targets consistently.
  • Reviewed applications for insurance coverage and reports from loss control specialists to determine risks.
  • Evaluated complex applications carefully, identifying potential risks or gaps in coverage that warranted additional investigation before approval decisions were made.

Marketing Administrative Assistant

Atlanta Postal Credit Union
05.2018 - 02.2020
  • Performed research to collect and record industry data.
  • Supported content creation for corporate social responsibility initiatives, showcasing company values and community involvement efforts to strengthen brand reputation.
  • Maintained documentation, detailing assignments, in-progress work and completed project milestones.
  • Managed campaigns for various clients that consistently exceeded sales goals.
  • Utilized Adobe Photoshop and Illustrator to design and create informational flyers and advertisements.

Member Service Representative III

Navy Federal Credit Union
01.2015 - 04.2018
  • Researched and updated industry knowledge on changing legislation and regulations.
  • Identified problem areas within loan portfolio, analyzed risks and suggested appropriate solutions.
  • Analyzed potential risks and evaluated loan products to identify suitable options for customers.
  • Maintained strict confidentiality of bank records and client information.
  • Examined customer loan applications for loan approvals and denials.

Education

Master of Science - Management Information Systems

Keller Graduate School of Management, Naperville, IL
06.2023

Information Security Certificate - Information Security

DeVry University, Naperville, IL
01.2022

Bachelor of Science - Criminal Justice

DeVry University, Naperville, IL
12.2020

Associate of Arts - Liberal Arts And General Studies

Pensacola State College, Pensacola, FL
05.2015

Skills

  • Communication skills
  • MS Office
  • Decision-Making
  • Event planning
  • Travel coordination
  • Project management
  • Team player
  • Leadership
  • Multitasking
  • System Analysis

Timeline

Senior Administrative Assistant - Boston Consulting Group
11.2021 - Current
Underwriting Service Assistant - State Farm
03.2020 - 11.2021
Marketing Administrative Assistant - Atlanta Postal Credit Union
05.2018 - 02.2020
Member Service Representative III - Navy Federal Credit Union
01.2015 - 04.2018
Keller Graduate School of Management - Master of Science, Management Information Systems
DeVry University - Information Security Certificate, Information Security
DeVry University - Bachelor of Science, Criminal Justice
Pensacola State College - Associate of Arts, Liberal Arts And General Studies
Alexis Porterfield