Alexis Porubsky
Overland Park,KS
Summary
Dynamic professional with a proven track record at Lakemary Center, excelling in customer engagement and conflict de-escalation. Adept at prioritization and scheduling, I foster collaborative environments and enhance operational efficiency. CPR certified, I effectively implement creative solutions to improve service delivery and client satisfaction.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Front Desk Associate
Family Center Farm and Home
- Handled incoming calls, responding to inquiries and directing guests to appropriate departments.
- Provided exceptional customer service, resolving guest complaints and requests promptly.
- Collaborated with team members to streamline front desk procedures for improved efficiency.
- Conducted regular inventory checks of office supplies, ensuring availability for daily operations.
- Trained new staff on front desk protocols and systems, fostering a collaborative work environment.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Oversaw fast-paced front desk operations and guests' needs at busy facility.
Overnight Camp Counselor
Wildwood Outdoor Education Ctr
- Supervised campers during overnight activities, ensuring safety and engagement.
- Facilitated team-building exercises, promoting cooperation and communication among participants.
- Assisted in planning and organizing daily schedules, enhancing overall camp experience.
- Monitored camper behavior, providing guidance and support to resolve conflicts effectively.
- Maintained cleanliness and organization of communal areas, fostering a welcoming environment.
- Collaborated with staff to prepare emergency response protocols, ensuring readiness for incidents.
- Provided emotional support for homesick or struggling campers, helping them adjust to the overnight camp environment successfully.
- Assisted in the planning and execution of special events, such as talent shows, theme nights, and field trips.
- Received high marks on performance evaluations for strong leadership skills and ability to connect with campers.
Behavioral Health Technichian
Lakemary Center
07.2024 - Current
- Monitored patient behavior and mental health status to ensure safety and well-being.
- Assisted in implementing individualized treatment plans, adapting strategies based on patient responses.
- Documented patient progress and observations accurately, maintaining compliance with care standards.
- Supported therapeutic activities, fostering engagement and participation among patients.
- Collaborated with multidisciplinary teams to coordinate care and enhance treatment effectiveness.
- Maintained a clean and safe environment, ensuring adherence to health regulations and protocols.
- Facilitated on-site activities, support groups, and outings for clients.
- Completed documentation for every incident and forwarded to correct personnel for review.
- Established rapport with diverse populations by utilizing strong cultural competence skills during interactions with both patients and their families alike.
Education
High School Diploma -
Drexel R-IV
Drexel, MOAssociate of Applied Science - Nursing
Metropolitan Community College
Kansas City, Missouri, MO05-2028
Skills
- Prioritization and scheduling
- Creative solution development
- Effective communication
- Customer engagement
- Conflict de-escalation
- Documentation skills
- Role modeling
- CPR certified
- Activity planning
- First aid proficiency
Certification
- Safe Crisis Managment, Lakemary Cneter - 7/22/25-present
Timeline
Behavioral Health Technichian
Lakemary Center
07.2024 - Current
Front Desk Associate
Family Center Farm and Home
Overnight Camp Counselor
Wildwood Outdoor Education Ctr
High School Diploma -
Drexel R-IV
Associate of Applied Science - Nursing
Metropolitan Community College