Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Timeline
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Alexis Potter

Euclid,OH

Summary

Dynamic leader with a proven track record at Chipotle Grill, enhancing service quality and enforcing safety protocols. Excelled in conflict resolution and team collaboration, significantly improving customer satisfaction and workplace efficiency. Skilled in strategic business planning and staff supervision, adept at fostering a positive and productive work environment.

Overview

3
3
years of professional experience

Work History

Service Manager

Chipotle Grill
Willowick, Ohio
08.2021 - 11.2024
  • Established and enforced safety protocols to ensure a safe working environment for all employees.
  • Maintained accurate records of all service requests, including resolution times and costs incurred.
  • Implemented quality control measures to uphold company standards.
  • Maintained inventory of parts and supplies, ensuring availability for service tasks.
  • Adhered to customer service standards to foster satisfaction and retention.
  • Resolved customer complaints in a timely manner.

College Assistant

Math Corps At Csu
Cleveland , OH
06.2021 - 07.2024
  • Organized and managed activities involving the children and staff.
  • Monitored office supplies and regulated inventory.
  • Help students solve math problems and develop critical thinking.
  • Delivered messages and ran errands.
  • Ability to manage large groups of people.
  • Collaborating with other staff members to create a positive work environment.
  • Understanding campers' emotions. And providing support when needed.

Education

Bachelor of Science - Political Science

Cleveland State University
Cleveland, OH
05-2028

High School Diploma -

Euclid High School
Euclid, OH
05-2022

Skills

  • After-sales support
  • Productivity monitoring
  • Strategic business planning
  • Conflict resolution
  • Staff supervision
  • Workplace safety
  • Time management
  • Service quality management
  • Employee supervision
  • Hospitality and accommodation
  • Team collaboration and leadership

Accomplishments

  • Honors Awards/ Dean's list
  • career tech awards for criminal justice program

Affiliations

  • High School math league
  • Career tech Program of Criminal Justice

Timeline

Service Manager

Chipotle Grill
08.2021 - 11.2024

College Assistant

Math Corps At Csu
06.2021 - 07.2024

Bachelor of Science - Political Science

Cleveland State University

High School Diploma -

Euclid High School

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Alexis Potter