Alexis Proud
Bixby,Oklahoma
Summary
Motivated professional with several years of experience juggling multiple priorities to keep company running smoothly. Communicative team leader possessing outstanding time management and documentation abilities. Polished in overseeing employee performance and guiding and motivating new talent.
Overview
10
10
years of professional experience
Work History
Assistant Manager
U Dirty Dawg
Jenks, Oklahoma
12.2023 - Current
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Conducted regular performance reviews for employees to identify areas of improvement.
- Monitored employee attendance records, timekeeping, and payroll information.
- Managed customer service inquiries and complaints in a timely manner.
Client Solutions Executive
AT&T
Tulsa, Oklahoma
05.2022 - 11.2023
- Conducted regular meetings with clients to discuss their needs and expectations.
- Managed client accounts, including tracking orders, communicating updates, and responding promptly to inquiries.
- Drafted proposals outlining solutions that meet the requirements of clients' business objectives.
- Collaborated with cross-functional teams such as sales, marketing, product development, operations. on projects related to client solutions initiatives.
- Maintained up-to-date knowledge of company's products and services offerings in order to answer questions from customers accurately and quickly.
Retail Sales Associate
AT&T
Broken Arrow, Oklahoma
06.2016 - 05.2022
- Provided product information and answered customer questions.
- Demonstrated knowledge of store products and services.
- Performed cashier duties, such as ringing up sales, processing payments and issuing receipts.
- Assisted customers with finding the right product for their needs.
- Maintained a clean work environment by sweeping, dusting, vacuuming and mopping floors.
- Used product knowledge to suggest items to match client needs.
- Arranged merchandise for display to highlight new styles, attract customers, and enhance sales.
Marketing Director
TriFusion
Tulsa, Oklahoma
01.2015 - 06.2016
- Developed and implemented a comprehensive marketing strategy to increase brand awareness.
- Organized promotional campaigns, including social media, print materials, press releases, and website content.
- Created customer-focused messaging that resonates with target audiences.
- Conducted market research to identify customer needs and preferences.
- Managed relationships with advertising agencies and vendors.
Education
High School Diploma -
Sapulpa High School
Sapulpa, OK05-2011
Skills
- Sales monitoring
- Budget assistance
- Recruiting and interviewing
- Employee engagement
- Reporting and documenting
- Orientating and training
Timeline
Assistant Manager
U Dirty Dawg
12.2023 - Current
Client Solutions Executive
AT&T
05.2022 - 11.2023
Retail Sales Associate
AT&T
06.2016 - 05.2022
Marketing Director
TriFusion
01.2015 - 06.2016
High School Diploma -
Sapulpa High School
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