Motivated professional offering proficiency in data entry combined with strong analytical thinking skills. Personable team player with exceptional customer service abilities. Fast learner and committed to continuous, self-directed learning. Efficient and precise with commitment to finishing jobs quickly and accurately.
Overview
9
9
years of professional experience
Work History
Office Administrator
CSA Advisors, LLC
Springfield, MO
01.2022 - 09.2022
Interacted with clients by phone, email or in-person to provide information.
Reported on daily office activities to help managers stay on top of dynamic conditions and make proactive decisions.
Performed routine clerical tasks by scanning, filing and copying documents.
Answered phone calls and answered questions from potential clients
Scheduled and confirmed appointments and meetings for C.E.O of company.
Assisted clients with filling their quarterly Fuel taxes.
Knowledge in utilizing fuel tax software and familiar with federal and state regulations for sufficient data calculations.
Managed workflow scheduling, data entry and accuracy verification for large data projects.
Identified data entry errors and reported to necessary departments.
Completed data entry tasks with accuracy and efficiency.
Transportation Specialist
Penmac Staffing / CSA Advisors, LLC
Springfield, MO
10.2021 - 12.2021
Developed criteria, application instructions, procedural manuals, and contracts for federal and state public transportation programs.
Maintained operations in compliance with federal and state regulations.
Submitted detailed reports on mileage, repairs, maintenance and other necessary expenditures for individual clients.
Carried out day-day-day duties accurately and efficiently.
Demonstrated respect, friendliness and willingness to help wherever needed.
Maintained energy and enthusiasm in fast-paced environment.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Offered friendly and efficient service to clients, handled challenging situations with ease.
In general, helped all client carriers and drivers operating commercial motor vehicles (CMVs) comply with HOS regulations found in 49 CFR 395.
Housekeeper
Springfield Rehabilitation & HealthCare Center
Springfield, MO
05.2019 - 08.2019
Disinfected and mopped bathrooms to keep facilities sanitary and clean.
Disposed of trash and recyclables each day to avoid waste buildup.
Cleaned and stocked guest rooms by replacing used towels and linens, vacuuming floors, making beds and restocking bathroom items.
Vacuumed rugs and carpeted areas in offices, lobbies and corridors.
Slid beds, sofas and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
Engaged with guests on room requirements and amenities to promote overall satisfaction.
Documented and reported necessary facility and building repairs observed.
Disinfected and mopped bathrooms to keep facilities sanitary and clean
Sales Mentor
Gold Mountain Communications
Springfield, MO
04.2015 - 03.2018
Completed daily cold calling and outreach to build sales pipeline.
Assisted with training and orientation of new employees.
Trained and mentored new telemarketers on best practices, communication strategies and performance standards.
Overcame objections using friendly, persuasive strategies.
Provided information about available products and services, membership details, and purchase advantages.
Answered inbound telephone calls from interested customers to persuasively discuss offerings.
Answered questions about company offerings with knowledgeable responses about products and services.
Handled high-volume telemarketing operations with expert use of client management software and computer dialing.
Displayed excellent sales skills and understanding of how to leverage abilities to exceed quotas.
Explained product prices and packages as well as answered questions and addressed concerns of customers.
Completed daily outbound calls, up to 8 hours per day
Kitchen Staff Member /Store Closer
Burger King
Springfield, MO
06.2009 - 12.2013
Sanitized dining ware and kitchen equipment according to health code standards.
Made food according to standard recipes with requested changes for customer satisfaction.
Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Maintained clean, trash-free workspaces to maximize productivity and safety.
Followed sanitary food handling procedures, focused on correct use of covers and labels and discarded ingredients by expiration date.
Learned other teammates' work tasks to train as backup.
Cleaned walk-in refrigerators and freezers and operated powered floor and steam equipment for deep cleaning.
Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
Inspected equipment, refrigerators and warming lamps to check compliance with safe operating levels.
Monitored and maintained proper spacing of food products from floor, ceiling and shelving and confirmed adequate airflow and positioning of products for optimal food safety.
Kept supplies in sufficient stock by assessing inventory levels and reporting lower stock items.
Education
GED -
Southern Crescent Technical College
Griffin, GA
06.2012
Skills
Record Sorting and Filing
Administrative and Clerical Support
Time Management
Excel Spreadsheets
Efficient Data Entry
Active Listening
Confidence and Drive
Verbal and Written Communication
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Quote
Even if you are on the right track, you’ll get run over if you just sit there.
Will Rodgers
Timeline
Office Administrator
CSA Advisors, LLC
01.2022 - 09.2022
Transportation Specialist
Penmac Staffing / CSA Advisors, LLC
10.2021 - 12.2021
Housekeeper
Springfield Rehabilitation & HealthCare Center
05.2019 - 08.2019
Sales Mentor
Gold Mountain Communications
04.2015 - 03.2018
Kitchen Staff Member /Store Closer
Burger King
06.2009 - 12.2013
GED -
Southern Crescent Technical College
Similar Profiles
Stephanie AldazStephanie Aldaz
Project Manager at CSA ELECTRICAL LLCProject Manager at CSA ELECTRICAL LLC
Managing Member & Non-Equity Partner at Raiken Law, LLC & Adeptus Advisors, LLCManaging Member & Non-Equity Partner at Raiken Law, LLC & Adeptus Advisors, LLC