Alexis Ramirez
Bacliff,TX
Summary
Energetically excelled at JLS RESTAURANTS, adeptly managing high-volume needs and fostering strong guest relationships, ensuring top-notch service. Skilled in operations management and team collaboration, I significantly boosted productivity and customer satisfaction. My commitment to excellence and passion for service are my hallmarks.
Overview
9
9
years of professional experience
Work History
Server
JLS RESTAURANTS
Kemah, TX
08.2015 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
Education
High School Diploma -
DICKINSON HIGH SCHOOL
Dickinson, TX05.2015
Skills
- Strong work ethic
- Commitment and loyalty
- Managing high volume needs under stressful situations
- Building relationships with guests
- Team Management
- Customer Engagement
- Operations Management
- Passion for customer satisfaction
Languages
Spanish
Native or Bilingual
Timeline
Server
JLS RESTAURANTS
08.2015 - Current
High School Diploma -
DICKINSON HIGH SCHOOL