Alexis Rastella
Cranston
Summary
Results-driven professional specializing in inventory management and menu development. Proven track record in problem-solving and collaboration, leading to enhanced customer satisfaction and improved team performance in dynamic environments. Collaborative and with open minded.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Manager
Sundeas Ice Cream Shop
Cranston
08.2021 - Current
- Trained and mentored staff on customer service best practices, improving customer satisfaction.
- Supervised daily operations in high-traffic ice cream shop environment.
- Managed inventory levels to maintain consistent product availability for customers.
- Developed seasonal menu items that attracted new customers and expanded menu diversity.
Server
Bjs Brewhouse
Warwick
09.2025 - 05.2026
- Delivered exceptional customer service in fast-paced dining environment.
- Managed tables by efficiently taking orders and serving food and beverages.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Trained new servers on menu items and service procedures.
- Handled cash transactions accurately during peak meal services.
- Resolved customer complaints promptly to maintain guest satisfaction.
- Supported inventory management by restocking supplies.
Education
Some College (No Degree) - Business
University of Rhode Island
Kingston, RISome College (No Degree) - Business Communication
Community College of Rhode Island
Warwick, RISkills
- Staff training
- Customer service
- Inventory management
- Menu development
- Sales analysis
- Operational efficiency
- Team collaboration
- Complaint resolution
- Effective communication
- Crisis management
Certification
- Sugar Lash
- Circadia Product Knowledge
Timeline
Server
Bjs Brewhouse
09.2025 - 05.2026
Manager
Sundeas Ice Cream Shop
08.2021 - Current
Some College (No Degree) - Business
University of Rhode Island
Some College (No Degree) - Business Communication
Community College of Rhode Island