Bartender/server
Miguel's Mexican Restaurant
10.2019 - 12.2024
- Proactively addressed potential conflicts or disturbances among patrons, maintaining a safe atmosphere for all guests.
- Facilitated smooth workflow, coordinating with kitchen and floor staff to expedite orders.
- Handled cash and card transactions accurately, reducing discrepancies and balancing till at end of each shift.
- Managed inventory to prevent shortages, conducting weekly stock checks and placing timely orders.
- Resolved customer complaints with empathy and professionalism, turning potentially negative experiences into positive ones.
- Served food and beverages promptly with focused attention to customer needs.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.