Alexis Rios
Syracuse
Summary
Results-driven professional with solid background in delivering impactful solutions. Proven track record in fostering team collaboration and adapting to changing needs. Skilled in strategic planning, project management, and client relations. Known for reliability, strong analytical abilities, and excellent communication skills.
Skilled in time management and committed to community service, I deliver results that exceed expectations.
Overview
8
8
years of professional experience
Work History
Associate
Barnes and Noble College
01.2025 - Current
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
Personal Fitness Trainer
Self Employed
07.2023 - Current
- Provided exceptional one-on-one instruction by focusing on each client''s unique learning style.
- Streamlined administrative tasks such as scheduling appointments, tracking client progress, and managing billing matters efficiently.
- Provided exceptional customer service to obtain new clients through referrals.
- Devised personalized programs and nutritional plan for clients to achieve optimal results.
- Worked with clients to improve overall endurance, strength, flexibility and balance.
Bartender
Freehold
04.2021 - 06.2023
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Bartender
The Gutter
11.2019 - 04.2021
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Head Bartender
The Dwell Hotel
02.2017 - 10.2019
- Developed a strong rapport with patrons, resulting in repeat business and increased loyalty.
- Trained new bartenders on drink recipes, mixing techniques, and customer service skills to enhance overall performance.
- Monitored cash handling procedures to ensure accuracy in transactions while minimizing instances of theft or loss.
- Resolved customer complaints promptly and professionally, preserving the establishment''s reputation for excellent service.
- Closed out cash register and prepared cashier report at close of business.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Education
Associate of Arts - Liberal Arts And Social Science
Onondaga Community College
Syracuse, NY05-2025
Skills
- Positive attitude
- Teamwork and collaboration
- Organized and efficient
- Problem-solving
- Community service
- Adaptability and dependability
- Public speaking
- Community engagement
- Decision-making
- Cultural awareness
- Disability awareness
- Time management
Accomplishments
Co-Founder of Make Noise 423, an organization focused on domestic violence awareness and support.
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Associate
Barnes and Noble College
01.2025 - Current
Personal Fitness Trainer
Self Employed
07.2023 - Current
Bartender
Freehold
04.2021 - 06.2023
Bartender
The Gutter
11.2019 - 04.2021
Head Bartender
The Dwell Hotel
02.2017 - 10.2019
Associate of Arts - Liberal Arts And Social Science
Onondaga Community College
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