Summary
Overview
Work History
Education
Skills
Timeline
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Alexis Rivera

Alexis Rivera

Centerton,AR

Summary

Proven team player and effective problem-solver, I enhanced guest safety and satisfaction at City of Bentonville by mastering first responder skills and enforcing pool safety. Excelled in fast-paced environments at Wicked Bean Coffee Co., boosting sales through personalized service. Skilled in customer service and time management, I consistently improved operational efficiency and patron experience.

Overview

3
3
years of professional experience

Work History

Parking Attendant (Lead)

Walton Arts Center (Walmart AMP)
04.2024 - Current
  • Answered general questions about parking fees, facilities, and directions.
  • Promoted a welcoming atmosphere by greeting each customer upon arrival, offering assistance when needed throughout their visit.
  • Kept parking lot clean and well-maintained to provide safe and attractive lot to customers.
  • Demonstrated excellent multitasking abilities while balancing responsibilities such as fee collection, space assignment, and customer inquiries.
  • Assisted with traffic flow during peak hours, ensuring smooth entry and exit for all patrons.
  • Facilitated vehicle flow by managing traffic control and parking in assigned area.

Barista

Scooter's Coffee
02.2023 - 08.2023
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Maintained regular and consistent attendance and punctuality.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.

Barista

Wicked Bean Coffee Co.
04.2022 - 10.2022
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Controlled line and crowd with quick, efficient service.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.

Pool Lifeguard

City of Bentonville
04.2021 - 09.2022
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Monitored safety of guests in and around swimming pool.
  • Maintained a clean and orderly pool area, ensuring a welcoming environment for patrons.
  • Attentively monitored swimmers to identify distress.
  • Enhanced swimmer safety by vigilantly monitoring pool activities and enforcing rules.
  • Managed pool facility operations during assigned shifts, ensuring smooth daily functioning.
  • Ensured timely opening and closing of the pool area, adhering to established schedules and procedures.
  • Participated in ongoing training sessions, staying up-to-date on best practices in lifeguarding and aquatic safety.

Education

Bachelor of Science - Pre-Dentistry (Chemistry & Biochemistry Major)

University of Arkansas, Fayetteville
Fayetteville, AR
05.2027

High School Diploma -

Bentonville West High School
Centerton, AR
05.2023

Skills

    • Strong customer service
    • Team player attitude
    • Reliable and punctual
    • Patience and tolerance
    • Self-motivated work ethic
    • Quick decision making
      • Verbal comprehension
      • Effective problem solving
      • Guest relations
      • Time management skills
      • Cleaning and sanitizing

Timeline

Parking Attendant (Lead)

Walton Arts Center (Walmart AMP)
04.2024 - Current

Barista

Scooter's Coffee
02.2023 - 08.2023

Barista

Wicked Bean Coffee Co.
04.2022 - 10.2022

Pool Lifeguard

City of Bentonville
04.2021 - 09.2022

Bachelor of Science - Pre-Dentistry (Chemistry & Biochemistry Major)

University of Arkansas, Fayetteville

High School Diploma -

Bentonville West High School

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Alexis Rivera