Alexis Robbins
Caldwell,ID
Summary
Experienced banking professional with superior attention to detail and highly ethical nature. Dedicated to maintaining optimal security and customer satisfaction while meeting ambitious sales targets. Well-versed in industry regulations and asset protection strategies.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Associate Banker - Floating
JPMorgan Chase
02.2021 - Current
- Manages customers and proactively meet with them, both in person and over the phone, to build lasting relationships, discover financial needs, and tailor products and service recommendations.
- Executed wire transfers, stop payments and account transfers.
- Counted, verified and handled bank deposits and armored car transactions.
- Influence, educate, and connect customers to technology.
- Resolved customer complaints and disputes to maintain satisfaction and loyalty.
- Handled customer inquiries and suggestions courteously and professionally.
- Maintained up-to-date knowledge of product and service changes.
- Followed proper protocol when notarizing documents, verifying signatures and dates for compliance.
Supervisor
Hungry Onion
10.2014 - 12.2020
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Motivated staff to perform at peak efficiency and quality.
- Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
Education
No Degree - Business Administration
College of Western Idaho
Nampa, IDHigh School Diploma -
Nampa High School
Nampa, ID05.2020
Skills
- Attention to detail
- Cash handling
- Adaptability
- Microsoft Office proficiency
- Risk management
- Relationship building
- Financial planning
- Effective communication
Certification
- CNP - Certified Notary Public
Timeline
Associate Banker - Floating
JPMorgan Chase
02.2021 - Current
Supervisor
Hungry Onion
10.2014 - 12.2020
No Degree - Business Administration
College of Western Idaho
High School Diploma -
Nampa High School