JESSICA LINAN
Pompano Beach,FL
Summary
Dynamic professional with expertise in transaction processing and a proven track record of fostering strong customer relationships. Exceptional communication skills and meticulous attention to detail.
A proactive approach to identifying new business opportunities and optimizing account management processes has consistently driven improvements in operational efficiency. Committed to delivering outstanding service and achieving results that align with organizational goals.
Overview
6
6
years of professional experience
Work History
Associate Banker
JPMorgan Chase
06.2022 - 04.2025
- Resolved problems or discrepancies concerning customers' accounts.
- Tracked payments, account updates, and customer interactions.
- Assisted in training new employees as needed.
- Build customer relationships
Sales Associate
Macy's
11.2021 - 07.2022
- Delivered exceptional customer service, enhancing overall shopping experience and fostering client loyalty.
- Executed daily sales transactions efficiently, ensuring accuracy in cash handling and inventory management.
Sales Associate
Bloomingdale's
06.2019 - 03.2020
- Described merchandise and explained use, operation and care.
- Assisted in visual merchandising, creating appealing displays that capture customer interest.
- Engaged customers in friendly, professional dialogue to determine needs.
Relationship Banker
Bank of America
12.2018 - 05.2019
- Identified transaction errors for unbalanced debits and credits.
- Identified and pursued new business opportunities through targeted outreach and networking.
- Researched customer inquiries regarding account balances, transactions, fees, interest rates.
Education
High School Diploma -
Sewanhaka HS
Floral Park, NYLicenced Cosmetologist -
Empire Beauty School
New York, NY12-2009
Skills
- Transaction processing
- Account management
- Data entry
- Communication skills
- Attention to detail
- Team collaboration
- Time management
- Banking regulations
- Teller experience
- Cash distribution
- Check cashing and withdrawals
- Developing customer relationships
- Banking software proficiency
- Reviewing documents
Languages
Spanish
Native or Bilingual
Russian
Full Professional
Timeline
Associate Banker
JPMorgan Chase
06.2022 - 04.2025
Sales Associate
Macy's
11.2021 - 07.2022
Sales Associate
Bloomingdale's
06.2019 - 03.2020
Relationship Banker
Bank of America
12.2018 - 05.2019
High School Diploma -
Sewanhaka HS
Licenced Cosmetologist -
Empire Beauty School