Summary
Overview
Work History
Education
Skills
Timeline
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Pablo Tellado

Summary

Dynamic professional with a proven track record at JPMorgan Chase, excelling in customer relationship building and commercial banking. Demonstrated ability to enhance customer satisfaction and streamline account maintenance, coupled with a strong work ethic and excellent transaction processing skills. Achieved significant reductions in client wait times through efficient task prioritization.

Overview

8
8
years of professional experience

Work History

Associate Banker

JPMorgan Chase
09.2022 - Current
  • Achieved high customer satisfaction by providing efficient and accurate banking services.
  • Assisted customers in opening new accounts, ensuring a smooth onboarding process.
  • Reduced wait times for clients by efficiently managing teller line and prioritizing tasks.
  • Maintained secure cash handling procedures to minimize discrepancies and potential losses.
  • Identified cross-selling opportunities and recommended appropriate products to meet customer needs.
  • Offered assistance with online banking platforms, helping customers navigate digital services with ease.

Factory Production Worker

Panduit
06.2021 - Current
  • Conducted quality inspections of finished products and made minor repairs to meet project expectations.
  • Supported current production needs by moving items between equipment, conveyors and staging areas.
  • Graded and packaged finished products, transporting items for additional processing, storage or shipment off-site.
  • Carefully packaged finished products and prepared for shipment.
  • Unloaded and loaded items from conveyors, machines, and conveyances.

Food Server

The Barrel Club
07.2019 - 06.2021
  • Asked diners about meals to assess satisfaction and collect vital feedback to improve operations.
  • Supervised restocking of salad bar and buffet for lunch and dinner service.
  • Enhanced dining room operations by removing empty dishes, glassware and silverware to shorten bussing times.
  • Organized and replenished supplies at food stations to optimize team performance.
  • Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.

Pizza Cook

Barraco's Restaurant
06.2018 - 04.2019
  • Operated pizza oven and other kitchen equipment safely to protect team members from harm and equipment from damage.
  • Used pizza cutter to slice pizzas according to size and customer specifications.
  • Prepared raw materials for cooking by cutting vegetables and preparing dough.
  • Stocked front-of-house materials.
  • Followed order specifications to select proper crust and topping ingredients, assembling full pizzas following company measurement standards.

Theatre Usher

AMC Theatres
11.2016 - 05.2018
  • Assisted patrons with seating by giving directions and lighting paths.
  • Sold admission, processed payments and issued tickets.
  • Reviewed tickets for authenticity and applicability to particular event.
  • Provided information about current and future events at facility.

Education

High School Diploma -

Alan B. Shepard
13049 S. Ridgeland Ave. Palos Heights
06.2018

Skills

  • Commercial Banking
  • Customer Relationship Building
  • Account Maintenance
  • Strong Work Ethic
  • Transaction Processing
  • Sales and Cross-Selling
  • Positive
  • Wire Transfer Processing
  • Account updating
  • Production knowledge
  • Assembly and production

Timeline

Associate Banker

JPMorgan Chase
09.2022 - Current

Factory Production Worker

Panduit
06.2021 - Current

Food Server

The Barrel Club
07.2019 - 06.2021

Pizza Cook

Barraco's Restaurant
06.2018 - 04.2019

Theatre Usher

AMC Theatres
11.2016 - 05.2018

High School Diploma -

Alan B. Shepard

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Pablo Tellado